Abercrombie & Fitch - Key Holder, Toronto po

ABERCROMBIE AND FITCH; Halton Hills; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading apparel retailer in Ontario is seeking a Full-Time Key Holder who will lead a team and ensure exceptional customer experiences. The role involves training, communication, and maintaining store operations while supporting associates. Ideal candidates have substantial customer service experience and a strong work ethic, alongside skills in adaptability and analytical thinking. This position offers a competitive benefits package including bonuses and career advancement opportunities.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Paid Parental Leave

401(K) Savings Plan with Company Match

Opportunities for Career Advancement

Qualifications

• At least one year of customer service experience.
• Strong work ethic and adaptability.
• Ability to remain assertive and analytical under pressure.

Responsibilities

• Lead a team of associates to ensure operational tasks are successful.
• Ensure adherence to policies and procedures.
• Supervise store presentation and sales floor.

Skills

Customer Service Experience

Work Ethic

Assertiveness

Attention to Detail

Analytical Skills

Adaptability / Flexibility

Multi-Tasking

Stress Tolerance

Job description

Overview

A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store results. The Key Holder leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.

What You'll Do

• Training and Development
• Customer Experience
• Communication
• Store Presentation and Sales Floor Supervision
• Asset Protection
• Policies and Procedures Adherence

Qualifications

What it Takes

• At Least One Year of Customer Service Experience
• Work Ethic
• Assertiveness
• Applied Learning
• Attention to Detail
• Analytical Skills
• Adaptability / Flexibility
• Multi-Tasking
• Stress Tolerance

Additional Information

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement
• A Global Team of People Who'll Celebrate you for Being YOU

SEE WHAT IT'S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @WORKATANF (AND @WORKATHCO)

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer