Abercrombie & Fitch - Assistant Manager, Yorkdale

Abercrombie & Fitch Co.; Toronto; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to lead store operations and enhance customer experiences. This multifaceted role combines business strategy, creativity, and people management, providing a unique opportunity for growth within the organization. You'll oversee daily operations, drive sales results, and foster an inclusive environment. With a focus on training and development, this position offers the chance to make a significant impact while enjoying competitive benefits and a supportive team culture. If you're passionate about retail and fashion, this is the perfect opportunity for you.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Medical, Dental, and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) with Company Match

Training and Development Opportunities

Career Advancement Opportunities

Qualifications

• Bachelor's degree or one year of supervisory experience in a customer-facing role.
• Strong problem-solving, interpersonal, and communication skills.

Responsibilities

• Enhance customer experience and manage store presentation.
• Oversee staffing, scheduling, and payroll operations.

Skills

Problem-solving skills

Interpersonal skills

Communication skills

Adaptability

Interest in fashion

Education

Bachelor's degree

Supervisory experience

Job description

Company Description

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. Abercrombie Kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear, and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities Dixie and Charli D’Amelio, offers trend-forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.

Role Overview

The Assistant Manager is a multifaceted role that combines business strategy, operations, creativity, and people management. They are responsible for driving sales results by analyzing the business and providing excellent customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Creativity is also key, with responsibilities including floorset updates, styling recommendations, and product knowledge. Additionally, assistant managers lead talent initiatives such as recruiting, training, engagement, and development. They are expected to foster an inclusive environment where both team members and customers feel a sense of belonging. Our promote-from-within philosophy offers growth opportunities into future leadership roles within our store organization.

What You’ll Do

• Enhance Customer Experience
• Manage Store Presentation and Sales Floor
• Oversee Store & Stockroom Operations
• Handle Staffing, Scheduling, and Payroll
• Lead Training and Development
• Maintain Effective Communication
• Ensure Asset Protection

Qualifications

What it Takes

• Bachelor’s degree or one year of supervisory experience in a customer-facing role
• Strong problem-solving skills
• Awareness of Inclusion & Diversity
• Ability to thrive in a fast-paced, challenging environment
• Excellent interpersonal and communication skills
• Results-driven mindset
• Adaptability and flexibility
• Ability to multi-task
• Interest and knowledge in fashion

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible for various benefit programs designed to support your lifestyle. We are committed to providing competitive, comprehensive benefits that align with our culture and values, and most importantly, with you. Our incentives include:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year
• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) with Company Match
• Training and Development Opportunities
• Career Advancement Opportunities (promoting from within)
• A supportive global team that celebrates individuality

Follow us on Instagram @LIFEATANF to see what it’s like to #WORKATHCO.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.