Abercrombie & Fitch - Assistant Manager, Metropolis at Metrotown

abercrombie-fitch-co.; Burnaby; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading global specialty retailer is seeking an Assistant Manager to drive sales and oversee store operations in Burnaby. This role involves enhancing customer experiences, managing staff, and fostering an inclusive environment. Candidates should possess strong problem-solving skills and a passion for fashion, with opportunities for growth into leadership roles.

Benefits

Quarterly incentive bonus

Paid time off and volunteer days

Health insurance (medical, dental, vision)

Life and disability insurance

Employee assistance program

Paid parental and adoption leave

401(k) with company match

Training, development, and career advancement opportunities

A supportive, inclusive global team

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Strong problem-solving skills and excellent interpersonal skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Driving sales through business analysis and customer service.
• Overseeing daily store operations, including opening and closing routines.
• Talent management: recruiting, training, engagement, and development.

Skills

Problem-solving

Interpersonal skills

Communication

Flexibility

Multi-tasking

Interest in fashion

Education

Bachelor’s degree

One year of supervisory experience

Job description

Abercrombie & Fitch Co. (NYSE: ANF) is a leading global specialty retailer of apparel and accessories for men, women, and kids, operating under five renowned brands. The company was founded in 1892 and aims to make every day feel exceptional. Its brands include:

1. Abercrombie & Fitch: Focused on making every day feel like a long weekend.
2. abercrombie kids: Sees the world through kids' eyes, emphasizing play and opportunity.
3. Hollister: Celebrates the spirit of an endless summer, making teens feel comfortable and celebrated.
4. Gilly Hicks: Offers intimates, loungewear, and sleepwear, embracing individual authenticity.
5. Social Tourist: Trend-forward apparel inspired by social media personalities Dixie and Charli D’Amelio, encouraging style experimentation.

The brands are committed to quality and comfort, enabling global consumers to express their individuality. Abercrombie & Fitch operates approximately 730 stores worldwide and maintains e-commerce sites.

Job Description

The Assistant Manager role combines business strategy, operations, creativity, and people management. Key responsibilities include:

1. Driving sales through business analysis and customer service.
2. Overseeing daily store operations, including opening and closing routines.
3. Updating floorsets, styling, and product knowledge.
4. Talent management: recruiting, training, engagement, and development.
5. Fostering an inclusive environment for team and customers.
6. Opportunities for growth into future leadership roles.

What You’ll Do

• Enhance customer experience.
• Manage store presentation and sales floor.
• Supervise store and stockroom operations.
• Handle staffing, scheduling, and payroll.
• Conduct training and development.
• Maintain communication and asset protection.

Qualifications

Required:

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Strong problem-solving skills.
• Awareness of inclusion and diversity.
• Ability to thrive in a fast-paced environment.
• Excellent interpersonal and communication skills.
• Results-driven attitude.
• Flexibility and adaptability.
• Multi-tasking ability.
• Interest and knowledge in fashion.

Additional Benefits

As an Abercrombie & Fitch associate, you will be eligible for various benefits, including:

• Quarterly incentive bonus.
• Paid time off and volunteer days.
• Health insurance (medical, dental, vision).
• Life and disability insurance.
• Employee assistance program.
• Paid parental and adoption leave.
• 401(k) with company match.
• Training, development, and career advancement opportunities.
• A supportive, inclusive global team.