A/R Representative

The Descartes Systems Group Inc.; Southwestern Ontario; A distancia; CAD 50.000 - 60.000; Jornada completa

Descripción de la vacante

The Descartes Systems Group Inc. is seeking a finance professional to join our team and help manage overdue payments while maintaining detailed records and aging reports.

You will handle account reconciliations, resolve billing disputes, and contribute to ad‑hoc collections tasks in a fast‑paced, detail‑oriented environment. SAP experience and advanced Excel skills are required, with attention to accuracy under tight deadlines.

Formación

• Collections experience is essential.
• Intermediate to advanced Excel skills required.
• Able to work in a fast-paced environment and meet tight deadlines.
• Strong customer service, time management and analytical abilities.
• Detail-oriented with careful record-keeping and reconciliation experience.

Responsabilidades

• Initiate communication with customers via phone or email to collect overdue payments.
• Maintain detailed records of all communications with customers.
• Monitor aging report to ensure appropriate action is taken on problem accounts
• Account reconciliations as needed
• Resolve billing disputes
• Identify accounts for further action due to non payment
• Investigation of payment discrepancies
• Ad-hoc reporting or other collection-related tasks as needed.

Conocimientos

Collections experience

Excel skills

Fast-paced

Deadlines

Customer service

Attention to detail

Herramientas

SAP

Descripción del empleo

Descartes Unites the People and Technology that Move the World

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.

We’re growing fast and invite you to join our amazing team.

Are you looking for an opportunity to help launch your career in finance and/or accounting? We are looking for a dynamic individual to join our team and be a part of the excitement and growth at The Descartes Systems Group Inc. This opportunity is ideal for an individual who is seeking professional experience, is enthusiastic about the prospect of working at a growing company with a global focus, and who has a keen interest in learning and developing as a Finance professional. We are seeking an assertive, adaptable individual with a proven record of delivering results under pressure, who will thrive as both a team player and as an individual contributor.

Responsibilities

• Initiate communication with customers via phone or email to collect overdue payments.
• Maintain detailed records of all communications with customers.
• Monitor aging report to ensure appropriate action is taken on problem accounts
• Account reconciliations as needed
• Resolve billing disputes
• Identify accounts for further action due to non payment
• Investigation of payment discrepancies
• Ad-hoc reporting or other collection-related tasks as needed.

Qualifications

• Collections experience a must
• Intermediate to advanced Excel skills.
• Able to work in fast paced environment
• Ability to work under tight deadlines
• Effective customer service skills, time management and strong analytical skills.
• Focus on attention to detail.

Additional assets include:

• Experience using SAP
• Previous experience working in a multi-currency environment.

LOCATION

This is a remote opportunity but may require the employee to come to the Waterloo office as needed, open to individuals who are legally entitled to work in Canada. Please note that Descartes does not provide immigration sponsorship; candidates must have a valid work authorization at the time of application and for the duration of employment. #LI-Hybrid.

Salary Range

$50,000 CAD to $60,000 CAD. Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have. Similar positions located in different geographic regions will not necessarily receive the same compensation or same currency.

Join Us

As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact. Join a team that’s committed to working with customers to conserve resources and enhance sustainability.

We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking, summarization, and internal training. AI tools are not used in our recruitment process for decision-making purposes. Recordings, transcripts, and notes are used for recruitment, including improvement of our process, and record-keeping purposes. Should you have any questions or concerns about our process, please connect with our hiring team in advance of scheduled interviews.

We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com. Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at [e-mail]. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.