63- Keyholder

Bath Depot; Toronto; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Sales bonus

Paid time off

Employee discounts

On-site parking

Job summary

Bath Depot is a proud Canadian family-owned retailer specializing in bathroom, kitchen and lighting products. We are seeking a 3rd Key Holder for our Stockyards Store to supervise the in-store team and help guide customers through projects of all sizes.

The ideal candidate has 1–2 years in retail sales or team management, strong leadership and communication skills, and a flexible schedule including days, evenings and weekends.

Qualifications

• Minimum of 1 year in retail sales (preferred).
• 1–2 years of sales or team management experience ideal.
• Availability for days, evenings, and weekends.
• Proven leadership and effective communication skills.

Responsibilities

• Supervise, motivate, and support the in-store team.
• Maintain high standards of customer service and shopping experience.
• Encourage team members to achieve their goals.
• Reach sales goals, including SPH and DPT.
• Review sales reports and adapt strategies accordingly.
• Build long-term relationships with employees and customers.
• Support onboarding of new staff.
• Provide consistent follow-up with customers.
• Handle store opening and closing procedures.

Skills

Retail sales experience

Leadership

Customer service

Team coordination

Education

High school diploma

Job description

Be Part of Something Bigger – Join the Bath Depot Team

Bath Depot is a proud Canadian, family-owned business specializing in bathroom, kitchen, and lighting products. With over 350 employees and 50 stores across the country, we’re on a mission to reinvent the home renovation shopping experience.

We’re currently looking for a 3rd Key Holder to join our team at our Stockyards Store.

Are you guided by a strong sense of community, energized by teamwork, and inspired by an entrepreneurial spirit? Do you thrive on reaching sales targets and take pride in delivering exceptional customer service while building lasting client relationships?

Then you might be the brand ambassador our company is looking for!

Why Join the Bath Depot Team?

• Join a dynamic environment where your passion for sales is recognized and rewarded
• Enjoy flexible scheduling tailored to your needs
• Work with stylish, in-demand products that attract a broad customer base
• Be part of a tight-knit team that values innovative ideas and everyone’s contributions
• Thrive in an inclusive and diverse workplace
• Help guide customers through projects of all sizes
• Face new challenges and experiences every day
• Take advantage of generous employee discounts

Additional Compensation

• bonus based on sales performance

Daily Responsibilities

• Meet established sales targets
• Assist the Store Manager in daily operations
• Provide and support in-house training
• Build customer loyalty through exceptional service
• Contribute to product merchandising
• Be a key team player working closely with management
• Take an active role in overall store operations

Experience

• Minimum of 1 year in retail sales (preferred)

Ideal Candidate Profile

• 1 to 2 years of relevant experience in sales or team management
• Available to work days, evenings, and weekends
• Demonstrates strong leadership skills
• Communicates effectively
• Shows initiative, autonomy, and a consistently positive attitude
• Uses sound judgment and is solution-oriented
• Possesses solid organizational and planning skills
• High school diploma is considered an asset

To Succeed In This Role, You Will

• Supervise, motivate, and support the in-store team
• Maintain high standards of customer service and deliver an outstanding shopping experience
• Encourage team members to achieve their goals
• Reach sales goals, including SPH (Sales Per Hour) and DPT (Dollars Per Transaction)
• Review sales reports and adapt strategies accordingly
• Build long-term relationships with both employees and customers
• Support onboarding of new staff
• Provide consistent follow-up with customers
• Handle store opening and closing procedures as needed
• Promote and ensure effective visual merchandising
• Apply company policies and procedures
• Manage inventory according to established processes
• Perform any other related tasks

Benefits

• Paid time off
• Employee discounts
• On-site parking

Work Schedule

• 8-hour shifts
• Day | Evening | Weekend shifts