3rd Key: Sports Retail Sales Lead | Customer-Driven Growth

Lids; Hamilton; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Career development

Collaborative work environment

Early Wage Access

Job summary

Lids is seeking a Customer-Facing Keyholder in Hamilton, Ontario, to energize our store and drive memorable fan experiences. You will help customers find products that reflect their style, team pride, and individuality while upholding our brand standards.

As part of a dynamic team, you’ll maintain presentation, support sales goals, and ensure a welcoming, high-energy store atmosphere. The role offers growth, employee discounts, and flexible development opportunities.

Qualifications

• Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.

Responsibilities

• Achieve revenue growth through customer service.
• Meet or exceed company goals in all individual statistics.
• Engage in store maintenance according to current visual guidelines, including proper sales, signage, and store cleanliness.
• Maintain a professional appearance in accordance with the dress code.

Skills

Interpersonal skills

Customer service

Communication skills

Sales oriented

Education

High school diploma

Tools

POS system

Job description

Lids is seeking a Customer-Facing Keyholder in Hamilton, Ontario, to energize our store and drive memorable fan experiences. You will help customers find products that reflect their style, team pride, and individuality while upholding our brand standards.

As part of a dynamic team, you’ll maintain presentation, support sales goals, and ensure a welcoming, high-energy store atmosphere. The role offers growth, employee discounts, and flexible development opportunities.