3rd Key

Lids Inc; West Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic retail environment where your passion for customer service can shine! This role focuses on driving sales and ensuring a positive shopping experience for customers. You'll be responsible for maintaining store standards, managing inventory, and supporting a team of associates. If you thrive in a fast-paced setting and enjoy working with people, this opportunity is perfect for you. Be part of a company that values your contributions and offers a supportive atmosphere for growth and development.

Qualifications

• High school diploma or equivalent plus one year of relative experience.
• Strong interpersonal skills and ability to communicate professionally.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Manage store inventory and adhere to company policies.
• Assist in recruiting and training store personnel.

Skills

Customer Service

Sales Performance Evaluation

Interpersonal Skills

Computer Operation

Physical Lifting (up to 50 pounds)

Climbing Ladders

Ability to Work Unsupervised

Education

High School Diploma or Equivalent

Job description

Select how often (in days) to receive an alert:

Principal Duties and Responsibilities

• Produce sales gains by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance, giving feedback on areas of strength and opportunity while aligning with Company Objectives.
• Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Dress Code Policy.

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.
• Support and adhere to all LIDS policies, procedures, and guidelines.
• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ direct compliance with established company policies, procedures, and guidelines including (but not limited to) safekeeping of company inventory, funds, and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relative experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to operate a computer and maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability to work unsupervised.

Preferred Job Required Knowledge & Skills