3rd Key

LIDS; Toronto; On-site; CAD 30,000 - 45,000; Full time

Job summary

LIDS, a leading sports retailer, is looking for a dedicated individual to join their team in Toronto. The role focuses on driving sales through excellent customer service, managing store operations, and participating in personnel training. Candidates with strong communication skills and a high school diploma or equivalent, alongside relevant experience, will excel in this dynamic retail environment.

Qualifications

• At least one year of relevant experience in retail.
• Proven ability to generate sales while minimizing loss.
• Experience managing store operations.

Responsibilities

• Meet or exceed company objectives in individual statistics.
• Manage store inventory accurately and participate in training programs.
• Assist in recruiting and training store personnel.

Skills

Strong interpersonal skills

Verbal communication skills

Proficiency in computer operation

Ability to work independently

Ability to lift up to 50 pounds

Education

High school diploma or equivalent

Job description

Produce sales gains by providing excellent customer service.

Objectives:

• Meet or exceed company objectives in all individual statistics.
• Provide consistent, documented appraisals of associates’ sales performance, offering feedback on strengths and opportunities aligned with company goals.
• Adhere to visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with the dress code policy.

Principle Duties and Responsibilities

Control Expenses

• Protect company assets according to LIDS Retail policies.
• Assist in preparing store schedules that ensure proper coverage within wage control guidelines.
• Manage store inventory accurately, including receiving, transferring, price changes, and product counts.
• Maintain proper documentation and record keeping in compliance with policies and legal requirements.
• Open and close the store following procedures outlined in the Operations Manual.
• Support and adhere to all company policies, procedures, and guidelines.
• Participate in training programs, set sales and task goals, and follow up regularly.
• Assist in recruiting and training store personnel on store operations.
• Ensure compliance with policies, including inventory and funds security.
• Perform duties of subordinates as needed.
• Communicate effectively with employees at all levels.
• Perform other duties as assigned.

Additional Principal Duties and Responsibilities

Job Required Knowledge & Skills

• High school diploma or equivalent plus at least one year of relevant experience.
• Proven ability to generate sales while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Proficiency in computer operation and relevant software.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work with hands overhead.
• Standing for up to 100% of work time.
• Ability to work independently.

Preferred Knowledge & Skills

Education: Less than high school graduate, high school graduate or equivalent.