3rd Key

Lids; Kelowna; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading retailer in sportswear is seeking an Associate to enhance store performance and drive sales. This position requires strong communication and customer service abilities, alongside responsibilities for inventory management and staff training. Ideal candidates will possess a high school diploma and relevant experience, working in a dynamic retail environment.

Qualifications

• 1 year of relevant experience in retail sales.
• Ability to lift up to 50 pounds.
• Strong skills in sales and minimizing loss.

Responsibilities

• Produce sales gains while providing excellent customer service.
• Manage store inventory according to company guidelines.
• Assist in recruiting and training store personnel.

Skills

Interpersonal Skills

Communication

Sales Ability

Inventory Management

Education

High School Diploma or Equivalent

Job description

• Produce sales gains, by providing customer service.
• To meet or exceed Company Objectives in all individual statistics.
• Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
• Adhere to current visual guidelines includes : proper merchandising, signage and store cleanliness.
• Maintain a professional appearance consistent with Dress Code Policy.

Principle Duties and Responsibilities

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes and conducting product counts.
• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.
• Support and adhere to all LIDS policies, procedures, and guidelines.
• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year relative experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to operate a computer, as well as maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.