3rd Key

Lids Inc; Dieppe; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dedicated store associate who is passionate about customer service and sales. In this role, you will be responsible for driving sales performance, maintaining store standards, and ensuring a professional appearance. You will also assist in training new staff and managing inventory, all while adhering to company policies and procedures. If you thrive in a fast-paced retail environment and enjoy helping customers, this is a fantastic opportunity to grow your career in a supportive and dynamic atmosphere.

Qualifications

• High school diploma or equivalent plus one year of relevant experience.
• Strong interpersonal skills and ability to communicate clearly.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Assist in recruiting and training store personnel on operations.

Skills

Customer Service

Sales Performance

Interpersonal Skills

Communication Skills

Inventory Management

Education

High School Diploma or Equivalent

Tools

Computer Software

Job description

Store # - Mall Name: 5758 - Champlain Place Shopping Centre

Responsibilities

• Produce sales gains by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance, giving feedback on areas of strength and opportunity while aligning with Company Objectives.
• Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Dress Code Policy.

Principle Duties and Responsibilities

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store schedules that provide proper store coverage within Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.
• Support and adhere to all LIDS policies, procedures, and guidelines.
• Participate in LIDS Training Programs, adhering to set goals for sales and tasks with regular follow-up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ compliance with established company policies, procedures, and guidelines, including safeguarding company inventory, funds, and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relevant experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear, professional manner.
• Ability to operate a computer and maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.