3rd Key

Lids Inc; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Sales Associate to enhance customer experiences and drive sales performance. In this role, you will be responsible for providing exceptional customer service, managing store inventory, and adhering to visual merchandising guidelines. Your strong interpersonal skills will help you communicate effectively with customers and team members alike. This is a fantastic opportunity to join a dynamic team in a retail environment where you can grow your career and make a significant impact on sales success. If you are passionate about retail and eager to contribute to a thriving store, we want to hear from you!

Qualifications

• High school diploma plus one year of relevant experience required.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Manage store inventory and ensure compliance with company policies.

Skills

Customer Service

Sales Performance Analysis

Interpersonal Skills

Computer Operation

Inventory Management

Communication Skills

Ability to Lift 50 Pounds

Ability to Work Unsupervised

Education

High School Diploma or Equivalent

Job description

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Job Responsibilities

• Produce sales gains by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance, including feedback on areas of strength and opportunity.
• Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Dress Code Policy.

Principle Duties and Responsibilities

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store schedules that provide proper store coverage within Company guidelines for wage control.
• Manage store inventory accurately, including receiving, transferring, completing price changes, and conducting product counts.
• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.
• Support and adhere to all LIDS policies, procedures, and guidelines.
• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and conduct regular follow-ups.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage compliance of established company policies, procedures, and guidelines among store associates.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relevant experience.
• Ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to operate a computer and maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability to work unsupervised.

Preferred Job Required Knowledge & Skills