37977623912- Retail Director

Activate Talent; Toronto; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A fast-growing wellness brand seeks a Retail Director for E-commerce to lead retail expansion, oversee operations, and enhance customer experience. Applicants should have a strong background in retail management, with at least 5 years of experience, to drive sales and operational excellence.

Qualifications

• 5+ years of experience in retail management.
• Ability to lead multi-location retail operations.
• Demonstrated track record of driving sales.

Responsibilities

• Lead and execute retail strategy across all store locations.
• Hire, train, and mentor store managers and retail team members.
• Analyze sales data and market trends for improvements.

Skills

Leadership

Communication

Data-driven decision-making

Job description

Role: Retail Director for E-commerce

Location: Global

Schedule: 9:00 AM – 6:00 PM

Time Zone: Central Time (CST)

Contract: Independent Contractor

Payment: Negotiable depending on experience and comm skills

About the Client

Our client is a fast-growing, direct-to-consumer wellness brand redefining the daily health routine with high-quality, science-backed supplements. Rooted in transparency, simplicity, and effectiveness, the company is on a mission to make better health accessible to everyone. With a loyal customer base and a growing presence both online and offline, they are expanding their retail operations and seeking passionate leaders to help drive the next phase of growth.

About the Role

The Retail Director will lead the company’s retail expansion and oversee day-to-day store operations across multiple locations. This is a strategic leadership role focused on driving revenue, enhancing the customer experience, and ensuring operational excellence across all retail touchpoints. You’ll be responsible for building and mentoring a high-performing team while continuously optimizing the retail experience in alignment with the brand’s values and growth goals.

Responsibilities

• Lead and execute retail strategy across all store locations
• Define and monitor sales goals, KPIs, and performance metrics
• Oversee daily retail operations including store layout, visual merchandising, and inventory management
• Hire, train, and mentor store managers and retail team members
• Ensure a high level of customer satisfaction and consistent brand experience
• Analyze sales data and market trends to identify areas for improvement
• Collaborate cross-functionally with operations, marketing, and finance to align retail performance with company objectives

Requirements

• 5+ years of experience in retail management, ideally at the director level
• Demonstrated ability to lead multi-location retail operations
• Proven track record of driving sales and improving store performance
• Strong leadership, organizational, and communication skills
• Proficiency in data-driven decision-making and performance analysis
• Experience in team-building, mentoring, and operational scaling

This is a unique opportunity to join a purpose-driven company at a key moment of growth. If you’re passionate about retail leadership and ready to shape the future of a fast-evolving wellness brand, we’d love to hear from you.