378 - FT Assistant Manager - Store

Ashley Stewart, Inc.; Markham; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in fashion retail seeks an Assistant Manager to oversee operations, drive sales, and enhance customer experience. The ideal candidate will have retail experience, strong communication skills, and a commitment to team development. This role requires managing store operations, staff training, and community engagement to ensure business growth and exceptional service.

Qualifications

• 2-3 years retail experience; supervisory experience preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Drive sales to meet and exceed financial targets.
• Provide exceptional customer service.
• Assist in recruiting and training staff.

Skills

Communication

Interpersonal Skills

Detail Orientation

Education

High school diploma or equivalent

Tools

POS system

Job description

378 The Gallery @ Canterbury, Markham, Illinois, United States of America

Job Description

Posted Monday, May 12, 2025 at 4:00 AM

• Position Summary

The Assistant Manager is responsible for executing all operational, merchandising, and managerial functions during their assigned shift. In the absence of the Store Manager, the Assistant Manager serves as the manager-on-duty, overseeing daily operations and supervising Sales Associates.

• Major Responsibilities and Essential Functions

Driving Sales

• Drive sales to meet and exceed financial targets.
• Assist Store Manager in evaluating and improving business results.
• Set and monitor store goals (individual, daily, weekly).
• Manage store expenses.
• Handle funds and merchandise according to company policies.
• Maintain accountability for store operations, staff development, and financial contributions.
• Organize at least one grassroots event per quarter.
• Manage merchandise effectively.
• Market externally to grow the business.

Marketing Initiatives

• Use social media to promote store events, recruitment, and sales.
• Assist with scheduling grassroots events and driving PLCC and email capture.
• Build relationships within the community, churches, and retailers.

Customer Experience

• Provide exceptional customer service.
• Optimize store zoning for sales and customer experience.
• Educate customers and associates on products.
• Hold staff accountable for product knowledge and company values.
• Support staff development for excellent customer service.

Operations

• Partner with the Store Manager on store matters.
• Maintain high standards in store operations.
• Assist in creating and adjusting staff schedules.
• Ensure store cleanliness and visual merchandising.
• Assist with inventory and supply orders.
• Communicate with management on issues.

Team Development

• Assist in recruiting and training staff.
• Conduct daily team updates.
• Coach staff on policies and performance.
• Manage time effectively for self and team.

Knowledge, Skills, & Experience

• High school diploma or equivalent.
• 2-3 years retail experience; supervisory experience preferred.
• Excellent communication and interpersonal skills.
• Retail math and POS system proficiency.
• Initiative, accountability, and detail orientation.

Essential Work Requirements

• Ability to lift 30 lbs, push, pull, bend, and stretch frequently.
• Stand for 8-10 hours daily.
• Use ladders and equipment for store maintenance.
• Flexible schedule including holidays, weekends, and evenings.
• Possible travel for meetings or banking duties.

Organization Chart

Reports to: Store Manager

Additional Information

Brand Overview: Ashley Stewart was founded in 1991, starting in Brooklyn, NY. It offers fashion-forward, well-tailored, affordable clothing for women, now available across the U.S. and online.

Our Philosophy: We value confidence, self-esteem, sexiness, class, and sisterhood. We aim to deliver a trusted shopping experience, both in-store and online, embodying confidence and acceptance.

*Essential Functions: Functions considered essential if they are fundamental to the job or highly specialized.

For Job Evaluation and Compensation Use Only: Exempt/Non-Exempt, Grade, Approval, Date.

Disclaimer: This description outlines general duties and is not exhaustive.