3319 – Intermediate Salesforce Specialist

Amyantek Inc.; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Amyantek Inc. is seeking an Intermediate Salesforce Developer to design, develop, and maintain Salesforce applications, including Sales Cloud configuration and AI-enabled capabilities. The role emphasizes automation, reporting, and stakeholder collaboration in a hybrid Toronto-based setting.

The ideal candidate has hands-on experience with Apex, LWC, SOQL, and Power BI, and will drive efficiency through AI-powered enhancements while supporting ongoing operations and data integrity.

Qualifications

• 3–5+ years of hands‑on Salesforce development and admin experience.
• Strong knowledge of Sales Cloud, Apex, LWC, SOQL.
• Experience with Power BI and Excel for reporting.
• Prior experience in North American business environments.

Responsibilities

• Design, develop, configure, and maintain Salesforce apps to meet requirements.
• Configure and enhance Salesforce Sales Cloud.
• Develop campaigns, audience management, and templates.
• Troubleshoot issues, maintain data integrity, optimize functionality.
• Support AI-enabled Salesforce capabilities and Einstein AI.
• Collaborate with stakeholders to implement AI solutions.
• Provide ongoing technical and admin support and resolve tickets.
• Maintain documentation and drive improvements.

Skills

Salesforce development

Apex

Lightning Web Components

SOQL

Sales Cloud

Power BI

Microsoft Excel

CI/CD

Agile

Stakeholder management

Tools

Git

CI/CD

Power BI

Excel

Job description

Contract: 1 year, with possibility of extension

Location: 1500 Don Mills Road, Toronto

Work Arrangement: Hybrid – Monday to Wednesday onsite

Hours: 40 hours per week

Position Overview

We are seeking an Intermediate Salesforce Developer with strong experience across the core Salesforce platform, including application development, configuration, automation, and emerging AI capabilities.

The ideal candidate will have hands‑on experience with Salesforce Sales Cloud, business process automation, reporting, and ongoing application support.

Key Responsibilities

• Design, develop, configure, and maintain Salesforce applications to support business requirements.
• Configure and enhance Salesforce Sales Cloud solution.
• Develop and manage Salesforce campaigns, including audience management, task templates.
• Troubleshoot technical issues, maintain data integrity, and optimize existing Salesforce functionality.
• Support the implementation and enhancement of AI-powered Salesforce capabilities, including Agentforce, Einstein AI, and related platform technologies.
• Identify opportunities to leverage AI and automation to improve business processes, productivity, and user experience.
• Collaborate with stakeholders to evaluate and implement AI-enabled solutions within the Salesforce ecosystem.

Application Support & Stakeholder Management

• Provide ongoing technical and administrative support for Salesforce applications and internal business tools.
• Review, troubleshoot, and resolve administrative support tickets, escalating complex technical issues when required.
• Communicate with internal stakeholders and customers regarding support requests, system issues, and enhancements.
• Maintain technical documentation and support continuous improvement initiatives.
• Balance multiple priorities in a collaborative, fast-paced environment.

Reporting & Analytics

• Develop and maintain Salesforce-based reports and dashboards.
• Utilize Power BI, Microsoft Excel, and Salesforce reporting capabilities to monitor campaign performance and business operations.
• Maintain internal databases, support data quality initiatives, and assist with reporting requirements.
• Support data analysis and reporting automation.

Required Qualifications

• 3–5+ years of hands‑on experience in Salesforce development, configuration, and administration.
• Strong experience with the core Salesforce platform, particularly Sales Cloud
• Practical experience developing with Apex, Lightning Web Components, SOQL, and Salesforce Flow.
• Experience with Salesforce Experience Cloud and Experience Builder.
• Experience developing Salesforce reports and dashboards, with working knowledge of Power BI and Microsoft Excel.
• Experience supporting Salesforce applications, troubleshooting technical issues, and managing support tickets.
• Professional experience working with business stakeholders and development teams in North American business environments.
• Strong written and verbal communication skills.
• Ability to independently manage multiple development and support priorities.
• Proficiency with Microsoft Office applications.

Preferred Qualifications

• Salesforce Platform Developer I or Platform Developer II certification.
• Experience with Salesforce integrations, REST APIs, and third‑party applications.
• Familiarity with Salesforce deployment tools, Git, CI/CD, and Agile development practices.
• Experience with data migration, integration, and database management.
• Previous experience supporting enterprise Salesforce implementations across multiple business functions.

Ideal Candidate

The ideal candidate is a versatile Salesforce Developer with strong foundational development skills, broad experience across the Salesforce ecosystem, and an interest in applying AI to business processes.

They should be comfortable developing custom Salesforce functionality, supporting existing applications, building automated workflows, and collaborating with stakeholders.