25U-13 Case Support Worker - Income Support & Stability - Full Time Contract - Town of Parry Sound

Parry Sound District Social Services Administration Board; Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

The Parry Sound District Social Services Administration Board is seeking a Case Support Worker for a full-time contract position. This role involves maintaining client documentation, assisting with reception duties, and supporting the Income Support and Stability department. Candidates should possess a Secondary School Graduation Diploma and strong organizational and communication skills.

Benefits

OMERS Pension with 100% matching contributions

Generous paid sick time

Employee Assistance Program

Professional development opportunities

Qualifications

• Experience in a Social Services environment is an asset.
• Skillful knowledge of computer operations and office equipment.
• Access to a vehicle when required.

Responsibilities

• Maintain client documentation and assist with reception duties.
• Support Integrated System Navigators on client activity.
• Responsible for building opening and closing procedures.

Skills

Organizational skills

Communication skills

Knowledge of community resources

Education

Secondary School Graduation Diploma

Tools

Microsoft Word

Job description

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Employment with the District of Parry Sound Social Services Administration Board offers an opportunity to make a

positive contribution to our community. Providing caring human services, we are a forward-thinking organization

focused on continuous improvement, employee growth and development, and providing exceptional service. We are

dedicated to upholding a respectful and inclusive workplace with PSDSSAB values, supporting our employees, and

offering generous compensation. We also encourage ongoing professional development and a healthy work-life

balance.

Overview of the Opportunity

This position will be responsible for support activity to the DSSAB and the administration of the Income Support and

Stability department. The position will include a combination of job functions such as ongoing maintenance of client

documentation, cheque, and report printing and distributing, computer data input and computer systems support,

monitoring and follow-up of case activity, and reception duties.

Required Qualifications Include

• Secondary School Graduation Diploma.

• Experience in a Social Services environment, an asset.

• Skillful knowledge of computer operations, keyboarding, and use of office equipment.

• Excellent organizational and communication skills.

• Knowledge and understanding of all legislation relevant to the position.

• Knowledge of community resources.

• Access to the use of a vehicle when required.

• Please note: Formal skill testing will be completed to evaluate proficiency level in Microsoft Word.

• Provide support to Integrated System Navigators on client activity, files, and all components of the Income

Support and Stability program.

• Reception duties include greeting and assisting all people who arrive at or call the DSSAB office. Responsible for

receiving documents, monies, and issuance of receipts for payments.

• Provide support to all DSSAB programs.

• Responsible for building opening and closing procedures, including doors and the drop box.

A full copy of the job description, including full qualifications and responsibilities, is available upon request from [e-mail]

• Remote work is not available for this position.

Case Support WorkerFull-time Contract, ending January 2, 2026

Location – Town of Parry Sound

mailto:[e-mail]

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We are proud to offer the following to our contract employees

OMERS Pension with 100% matching contributions, generous paid sick time, Employee Assistance Program, and professional development.

Salary Range

$23.94 / hour, as per Collective Agreement, plus 4% vacation pay.

Classification

Please submit a cover letter & resume referencing job ID 25U-13 by June 4, 2025

Attn: Danielle Villeneuve, CHRP, Director of Human Resources, Email: [e-mail]

1 Beechwood Drive, Parry Sound, ON P2A 1J2

To view other employment opportunities, visit www.psdssab.org/employment

We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted.

Personal information is collected pursuant to the Municipal Freedom of Information and Protection of Privacy Act R.S.O. 1990,

c. M.56, and will only be used to determine employment eligibility. Questions about the collection of information may be directed

to the Privacy Officer at 705-746-7777 Ext. 5264.

The DSSAB welcomes and encourages candidates from First Nations, Me tis, and Inuit, racialized and LGBTQ2S+ communities,

women, and people with disabilities. The DSSAB is committed to an inclusive and barrier-free recruitment process and work

environment. In accordance with the AODA, if you require accommodations, please contact the HR department. As a designated

employer under the French Language Services Act, we are committed to providing clients with access to our programs and

services in French. Bilingualism is considered an asset for all positions.