25OCT29 - ICT Infrastructure Data Protection Analyst - Guelph Board Office

Upper Grand District School Board; Guelph; On-site; Full time

Job summary

The Upper Grand District School Board is seeking an ICT Infrastructure & Data Protection Analyst for a permanent role in Guelph. This position involves managing IT infrastructure, ensuring data protection, and providing Tier 3 support. Candidates should have a relevant degree and significant experience in ICT management.

Qualifications

• 5+ years managing ICT infrastructure including servers, storage, and security systems.
• 3+ years in cloud platform management and Tier 3 support.
• Certifications such as Microsoft Azure Administrator and CompTIA Security preferred.

Responsibilities

• Analyze, design, optimize, and secure IT infrastructure.
• Develop backup solutions and monitor backup processes.
• Conduct risk assessments and enforce policies.

Skills

Installation

Maintenance

Repair

Active Directory

End User Support

Infrastructure Development

Project Management

Troubleshooting

Technical Support

Education

Post-secondary Degree/Diploma in Computer Engineering

Electrical Engineering

Tools

TOPdesk

Microsoft Intune

PowerShell

Azure

HyperV

Veeam

Job description

ICT INFRASTRUCTURE & DATA PROTECTION ANALYST

ABOUT THE UPPER GRAND DISTRICT SCHOOL BOARD (UGDSB)

The UGDSB employs approximately 4,000 dedicated staff serving over 35,000 students across 65 elementary and 11 secondary schools, as well as continuing education and adult learning centres in Dufferin, Wellington, and Guelph. The board acknowledges the ancestral lands of the Mississaugas of the Credit, the Six Nations of the Grand River, and the Saugeen Ojibway Nation.

We are committed to supporting student achievement and wellbeing through our dedicated team and strong learning communities, always striving to meet the diverse needs of our students. Our employees are empowered to contribute meaningfully to the success of our students and organization.

THE OPPORTUNITY

The Upper Grand District School Board seeks a dynamic individual for a permanent, full-time ICT Infrastructure & Data Protection Analyst role. This 12-month position is available to start as soon as possible.

This role involves analyzing, designing, optimizing, and securing the organization's IT infrastructure. Responsibilities include ensuring security compliance, collaborating with cross-functional teams, and aligning infrastructure strategies with organizational goals. Tasks include maintaining IT infrastructure, developing PowerShell scripts, and providing Tier 3 support for complex issues.

The analyst will also design and manage data protection strategies, develop backup solutions, monitor backup processes, and safeguard data. Additional duties include conducting risk assessments, enforcing policies, leading disaster recovery plans, incident response, and mentoring junior staff.

LOCATION & COMPENSATION

Location: Guelph Board Office, 500 Victoria Road N, Guelph, ON

Hourly Rate: Base rate: $31.72 to $38.90/hour; effective September 1, 2024. Including a 45% market adjustment, the total hourly rate ranges from $46.00 to $56.40, subject to fluctuation.

FTE / Hours: 1.0 FTE, 35 hours/week

KEY RESPONSIBILITIES

• ICT Infrastructure and Data Centre Management
• Data Protection
• IT Service Management
• Compliance and Regulatory Standards
• Technical Documentation and Training
• Other duties to support professional growth

QUALIFICATIONS & EXPERIENCE

• Post-secondary Degree/Diploma in Computer Engineering, Electrical Engineering, or related field with 5 years of relevant experience. A degree in a related field is preferred.
• At least 5 years’ experience managing ICT infrastructure, including servers, storage, network components, security systems, OS, applications, and cloud resources.
• Minimum 3 years in cloud platform management, IAM, ITSM, hypervisors, disaster recovery, and Tier 3 support.
• Expertise in data backup solutions, security measures, risk assessments, policy enforcement, disaster recovery, and incident management.
• Strong knowledge of ITIL, CIS Security Controls, and project management. Experience with vendor management is also required.
• Proven diagnostic and problem-solving skills, with a proactive approach to system optimization and digital transformation.
• Knowledge of cybersecurity, privacy, regulations, audit, and compliance. Ability to maintain proper documentation.
• Certifications such as Microsoft Azure Administrator, CompTIA Security, ITIL Foundation, and others are preferred.
• Proficiency with TOPdesk, Microsoft Intune, PowerShell, Azure, HyperV, Veeam, and related tools.

APPLICATION PROCESS

Internal applicants should email their cover letter and resume in PDF format, citing Job Code 25OCT29, by 4:00 p.m. on April 14, 2025.

External applicants should apply through Apply To Education by the same deadline.

Only shortlisted candidates will be contacted. An original Vulnerable Sector Check is required before employment start date for external hires.

INCLUSION & ACCOMMODATION

The UGDSB promotes diversity and encourages applications from marginalized and underrepresented groups. We are committed to accessibility and will provide accommodations during the recruitment process upon request.

Application deadline: April 8, 2025

KEY SKILLS

Installation, Maintenance, Repair, Active Directory, End User Support, Infrastructure Development, Project Management, Troubleshooting, Technical Support, and related skills.

EMPLOYMENT DETAILS

Type: Full-Time

Experience: 5+ years

Vacancy: 1

Salary Range: $31 - $38/hour