2526 Senior Client Solutions Manager

RedBranch Executive Search & Recruitment Inc.; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A dynamic AI startup in Toronto is looking for a Senior Client Solutions Manager to manage corporate partner relationships and ensure maximum engagement value. The ideal candidate has over 5 years of experience in customer success and innovation consulting. Responsibilities include running strategic workshops, collaborating with teams, and driving partner satisfaction. Strong communication and client management skills are essential. Interested candidates should apply with their resume.

Qualifications

• 5+ years experience in customer success or innovation consulting.
• Proven ability to design and execute strategic workshops.
• Exceptional communication and client management skills.

Responsibilities

• Manage the full lifecycle of corporate partner relationships.
• Design workshops to uncover business priorities and technical constraints.
• Collaborate with internal teams to meet partner objectives.

Skills

Customer success

Innovation consulting

Client management

Analytical thinking

Communication skills

Job description

Our client is an exciting and growing AI startup company based in downtown Toronto. They have an immediate need for a Senior Client Solutions Manager who will be accountable for the success of each corporate partner relationship, ensuring that every partner receives maximum value from their engagement with the company and will own the customer experience.

Responsibilities

• Own and manage the full lifecycle of each corporate partner relationship, from post-contract onboarding to long-term strategic collaboration.
• Ensure each partner derives full value from their engagement by tracking outcomes, aligning on goals, and driving sustained impact.
• Design and facilitate a deep-dive workshop series with every partner to uncover business priorities, technical constraints, and innovation opportunities.
• Translate workshop insights into actionable product development concepts
• Design and execute partner engagement initiatives
• Collaborate with internal teams across product, engineering, and strategy to deliver on partner objectives.
• Act as the primary relationship manager and escalation point for partner satisfaction, renewals, and expansion.
• Represent the company at industry events, innovation summits, and partner-facing activities.

Qualifications

• 5+ years experience in customer success, innovation consulting, partnerships, or corporate R&D preferably within tech or AI
• Proven ability to design and run strategic workshops or innovation labs that lead to concrete product ideas.
• Experience executing events
• Exceptional communication and client management skills, with comfort engaging senior-level stakeholders.
• Strong business intuition and analytical thinking; able to synthesize insights into strategic recommendations.
• Able to operate in fast-moving, interdisciplinary environments with limited structure.
• Intellectual rigor and practical impact are both valued.

If you have the required experience and are ready for a career progressive opportunity, please respond with resume to [e-mail].

Our client is an equal opportunity employer, committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

Our client supports requests for accommodation from applicants with disabilities; please contact [e-mail] should you need an accommodation at any point in the recruitment process.