2500001533 - Abilities Case Management Specialist

Lakeridge Health Corporation; Oshawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

Lakeridge Health Corporation is seeking an Abilities Case Management Specialist to join their Occupational Health team. This full-time position involves managing disability claims and facilitating safe returns to work while ensuring compliance with health and safety legislation. Ideal candidates will have relevant degrees and significant experience in a healthcare environment, along with strong communication and analytical skills.

Qualifications

• Significant experience in disability/WSIB management, health & safety, or occupational health.
• Knowledge of legislation related to disability management, attendance, WSIB, return to work.
• Designations in disability management (or working towards) preferred.

Responsibilities

• Provide advice and support to ensure compliance with occupational health and safety legislation.
• Manage WSIB, short-term and long-term disability, and work accommodation issues.
• Liaise with stakeholders to adjudicate and manage claims.

Skills

Communication

Attention to detail

Organizational skills

Analytical skills

Problem-solving skills

Interpersonal skills

Education

Degree in a related discipline (e.g., Physiotherapy, Occupational Therapy, Kinesiology, Social Work, Nursing)

Tools

Microsoft Office

Claims management software

Occupational Health & Safety software systems

Job description

Abilities Case Management Specialist

Department: Occupational Health

Program: Human Resources

Status: Regular Full Time

8 Hour Shifts, Day Schedule (Subject to Change)

Location: Oshawa

Wage Schedule: $37.120 - $49.490 per hour

File Number: 2500001533

POSITION SUMMARY:

As an integral member of the Occupational Health, Safety & Department, the Abilities Case Management Specialist provides advice and support to ensure compliance with occupational health and safety legislation and in the administration of the hospital's Illness, Injury and Abilities/Attendance Policies. The role involves case managing WSIB, short-term and long-term disability, and work accommodation issues to facilitate early and safe return to work.

Reporting to the Manager, Occupational Health & Safety, the specialist contributes to an integrated model of health, safety, and employee well-being. This position offers expert advice and guidance to management, staff, unions, and third-party stakeholders on complex disability support, accommodation, and return-to-work cases. Responsibilities include liaising with stakeholders to adjudicate and manage claims, facilitate safe and timely return to work, and support managers on attendance issues, modified work design, and permanent accommodations. The role also involves reviewing illness/injury trends and assisting in grievance processes and mediations/arbitrations as needed.

QUALIFICATIONS:

• Degree in a related discipline (e.g., Physiotherapy, Occupational Therapy, Kinesiology, Social Work, Nursing, Occupational Health & Safety, Human Resources) preferred.
• Designations in disability management (or working towards), such as CDMP, RRP, CCRC, CRWC, CVRP, Registered Kinesiologist, Occupational Health Nurse.
• Significant experience in disability/WSIB management, health & safety, or occupational health, especially in a unionized hospital environment.
• Experience with workplace health programs and knowledge of external insurance providers preferred.
• Thorough knowledge of legislation related to disability management, attendance, WSIB, return to work, and group benefits within a unionized setting.
• Knowledge of Occupational Health & Safety software systems.
• Extensive experience in facilitating return to work, modified work, and permanent accommodations.
• Strong understanding of relevant legislation (HRC, OHSA, WSIA, PHIPA).
• Excellent communication skills, both oral and written.
• Attention to detail, organizational, analytical, and problem-solving skills.
• Interpersonal and customer service skills, exercising tact and diplomacy.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and claims management software; experience with Parklane preferred.
• Satisfactory performance record and commitment to core values of Inclusion, Compassion, Innovation, Teamwork, and Joy.
• Understanding of and commitment to safety programs and practices, including participation in in-services.

CONDITIONS OF EMPLOYMENT:

The employment terms follow Lakeridge Health policies. Successful external applicants must provide a recent satisfactory Criminal Investigation Reference for the vulnerable sector. Accommodation will be provided during the recruitment process as per AODA. Lakeridge Health values diversity and inclusion and is committed to an accessible and respectful environment. Proof of full COVID-19 vaccination is required, subject to exemptions under the Ontario Human Rights code.