2500001533 - Abilities Case Management Specialist

Lakeridge Health; Oshawa; On-site; Full time

Job summary

Lakeridge Health is seeking an Abilities Case Management Specialist to join their Occupational Health department. This full-time position involves managing disability claims and ensuring compliance with health and safety legislation. The ideal candidate will have a degree in a related field and significant experience in disability management, offering expert advice to various stakeholders. This role emphasizes communication, problem-solving, and strong interpersonal skills in a supportive healthcare environment.

Qualifications

• Degree in Physiotherapy, Occupational Therapy, Kinesiology, or related field preferred.
• Significant experience in disability/WSIB management and health & safety.
• Excellent communication and organizational skills.

Responsibilities

• Provide advice and support for compliance with occupational health legislation.
• Manage WSIB, short-term and long-term disability cases.
• Liaise with internal and external stakeholders for claims management.

Skills

Communication

Attention to detail

Problem-solving

Interpersonal skills

Analytical skills

Education

Degree in a related discipline

Tools

Microsoft Office

Claims management software

Job description

2500001533 - Abilities Case Management Specialist

2 days ago Be among the first 25 applicants

Abilities Case Management Specialist

Department: Occupational Health

Program: Human Resources

Status: Regular Full Time

8 Hour Shifts, Day Schedule (Subject to Change)

Location: Oshawa

Wage Schedule: $37.120 - $49.490 per hour

File Number: 2500001533

Position Summary

As an integral member of the Occupational Health, Safety & Department, the Abilities Case Management Specialist provides advice and support to ensure compliance with occupational health and safety legislation and in the administration of the hospital's Illness, Injury and Abilities/Attendance Policies by case managing WSIB, short term and long term disability and work accommodation issues to facilitate early and safe return to work.

Reporting to the Manager, Occupational Health & Saftey, the Abilities Case Management Specialist contributes to the advancement of an integrated model of health, safety & employee well-being. This position provides expert advice and guidance to management, staff, multiple unions and third-party stakeholders regarding complex disability support, accommodation and return to work cases. This includes liaising with both internal and external stakeholders to adjudicate and manage claims and facilitate safe and timely return to work and accommodation, for short term absences, long term disability, and WSIB claims. This position also provides support to managers on attendance related issues involving employee illness/injury, modified work design and permanent accommodations; review illness/injury trends with a view to the development of prevention initiatives; participate and assist management in grievance preparation and at mediations and arbitrations as required.

Qualifications

• Degree in a related discipline e.g., Physiotherapy, Occupational Therapy, Kinesiology, Social Work, Nursing, Occupational Health & Safety, Human Resources, etc. (preferred)
• Designation in disability management (or working towards), e.g., Certified Disability Management Professional (CDMP), Registered Rehabilitation Professional (RRP), Canadian Certified Rehabilitation Counsellor (CCRC), Certified Return to Work Coordinator (CRWC), Certified Vocational Rehabilitation Professional (CVRP), Registered Kinesiologist, Occupational Health Nurse
• Significant experience in a related field such as disability/WSIB management, health & safety, human resources or occupational health, including complex claims management in a unionized environment, preferably in a hospital setting
• Experience with workplace health programs and external insurance providers is preferred
• Thorough knowledge of legislation and principles of disability management, attendance management, WSIB, return to work, and accommodation, and group benefits within a unionized environment
• Knowledge of Occupational Health & Safety software systems
• Extensive experience facilitating return to work, modified work, and permanent accommodation programs
• Thorough knowledge of relevant legislation e.g., Human Rights Codes (HRC), Occupational Health and Safety Act (OHSA), Workplace Safety and Insurance Act (WSIA), Personal Health Information Protection Act (PHIPA)
• Excellent communication skills, both oral and written
• Attention to detail, organizational, analytical, and problem-solving skills, with the ability to manage time effectively in a deadline-oriented environment
• Strong interpersonal and customer service skills, exercising tact, diplomacy, and sensitivity with employees, staff, external stakeholders, and across unionized and non-unionized environments
• Ability to work cooperatively as part of a team and independently with minimal supervision
• Advanced organizational, analytical, problem-solving, and decision-making skills
• Proficiency in Microsoft Office (Word, Excel) and claims management software; experience with Parklane is preferred
• Satisfactory performance record
• Commitment to core values of Inclusion, Compassion, Innovation, Teamwork, and Joy
• Understanding of and commitment to safety programs, including participation in regular in-services

Conditions Of Employment

The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.

Applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six months.

Accommodation will be provided throughout the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants should disclose needs in advance.

Lakeridge Health values inclusion and diversity, fostering a respectful, inclusive, and accessible culture. We are an equal opportunity employer welcoming applications from all qualified candidates.

All new employees must provide proof of full COVID-19 vaccination during the post-offer/pre-employment health assessment, subject to exemptions under the Ontario Human Rights Code.