25-117 - SOP (Standard Operating Procedure Writer/Analyst

Morson Canada; Oshawa; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the Durham Region is looking for an experienced SOP Specialist to lead the development and management of standard operating procedures. The successful candidate will collaborate across departments to create clarity in documentation and ensure adherence to best practices. This hybrid role combines both remote and on-site work within a six-month contract period.

Qualifications

• Proven experience in writing and managing SOPs.
• Strong analytical skills for business processes.
• Exceptional verbal and written communication abilities.

Responsibilities

• Collaborate with stakeholders to gather process details.
• Develop and implement an SOP framework.
• Train staff on SOP usage and ensure compliance.

Skills

Communication

Process Improvement

Attention to Detail

Education

Relevant Certifications (e.g., Six Sigma, Lean, ISO)

Tools

Documentation Management Systems

Job description

Resume Due Date:Thursday, July 10th, 2025 (5:00PM EST)

Number of Vacancies: 2

Level: MP2

Duration: 6 Months

Hours of work: 35

Location: CHQ (Hybrid – 2 days remote)

Job Overview

We are seeking an experienced SOP Specialist to lead the development, improvement, and ongoing management of our company’s standard operating procedures. The ideal candidate is a strong communicator (both written and verbal), skilled at gathering business requirements, and adept at translating complex processes into clear, actionable documentation. You will play a key role in establishing a best-in-class SOP framework, ensuring procedures are accurate, accessible, and up-to-date.

Key Responsibilities:

• Collaborate with stakeholders across departments to gather business requirements and process details.
• Review, assess, and improve existing SOPs for clarity, accuracy, and effectiveness.
• Develop, document, and implement a comprehensive SOP framework and templates tailored to organizational needs.
• Create new SOPs as needed, ensuring consistency, completeness, and compliance with best practices.
• Define and implement a process for regular review, updating, and version control of SOPs.
• Facilitate workshops and interviews with subject matter experts to capture detailed process information.
• Train staff on SOP usage and importance, and provide guidance on process documentation.
• Stay current on industry best practices and regulatory requirements related to process documentation and SOP management.
• Ensure SOPs are easily accessible and understandable to all relevant staff.
• Track and report on SOP compliance and adoption metrics.

Qualifications

• Proven experience writing and managing standard operating procedures in a business or technical environment.
• Exceptional written and verbal communication skills.
• Strong ability to analyze business processes and translate them into clear, actionable documentation.
• Experience developing documentation frameworks, templates, and governance processes.
• Ability to facilitate meetings, interviews, and workshops with cross-functional teams.
• High attention to detail and commitment to accuracy.
• Experience with documentation management systems or knowledge bases is a plus.
• Process improvement or quality management certifications (e.g., Six Sigma, Lean, ISO) are a plus.