24/7 Hosting Support Engineer | Azure DevOps Releases

AssetWorks Inc; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A technology solutions provider is seeking a Technical Support Engineer – Hosting Operations in Calgary, Alberta. The role involves supporting application installations, executing deployments through Azure DevOps, and providing ongoing technical support in a 24×7 environment. Ideal candidates should have strong troubleshooting skills and experience working with enterprise applications. The position requires collaboration across various teams to ensure high service availability and customer satisfaction. Experience in scripting automation is preferred.

Qualifications

• 3+ years of experience in technical support, hosting operations, or application support roles.
• Strong troubleshooting skills across application, server, and networking layers.
• Willingness to work in a 24×7 support model including on-call rotations.

Responsibilities

• Perform application installations, upgrades, and configurations.
• Execute deployment activities using Azure DevOps.
• Provide L2/L3 technical support for hosted applications.

Skills

Technical troubleshooting skills

Experience with release management

Collaboration across teams

Experience deploying enterprise applications

Scripting/automation

Tools

Azure DevOps

Windows/Linux

PowerShell

Python

Job description

A technology solutions provider is seeking a Technical Support Engineer – Hosting Operations in Calgary, Alberta. The role involves supporting application installations, executing deployments through Azure DevOps, and providing ongoing technical support in a 24×7 environment. Ideal candidates should have strong troubleshooting skills and experience working with enterprise applications. The position requires collaboration across various teams to ensure high service availability and customer satisfaction. Experience in scripting automation is preferred.