2027 Winter Co-op - Data & Analytics

Manulife Financial; Toronto; Hybrid; CAD 53,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

Mentorship program

Networking opportunities

Job summary

Manulife Financial is offering a co-op opportunity in its Data Office to develop data-driven decision-making skills across Customer Experience, Data Analytics, and Continuous Improvement.

You will gain hands-on experience, mentorship, and networking opportunities while working on real business challenges that impact clients and processes. This role emphasizes learning, growth, and impactful contributions from day one.

Qualifications

• Enrolled in an accredited university for a degree in Computer Science or a related discipline.
• Strategic thinker with a customer-centric focus.
• Strong analytical and problem-solving skills using data to inform decisions.
• Microsoft Power Suite knowledge or experience with data visualization tools is a strong asset.
• Curiosity and willingness to learn and adapt.
• Proactive and flexible with a team-oriented mindset.
• Excellent time management and communication skills.
• Ability to build relationships with stakeholders and collaborate across teams.
• Understanding of the financial services industry, including wealth management.

Responsibilities

• Ask insightful questions to understand business drivers and define initiative scope.
• Build relationships with stakeholders and strengthen partnerships.
• Apply data mining, analysis, visualization, and root-cause analysis to inform decisions.
• Deliver well-documented requirements and propose clear solutions.
• Lead meetings with strong communication across organizational levels.

Skills

Analytical thinking

Customer-centric

Data storytelling

Time management

Communication

Team collaboration

Financial services knowledge

Education

Enrolled in university (CS or related)

Tools

Power BI

Data visualization tools

Job description

This is your opportunity to help shape the future of data-driven decision-making at Manulife through the Data Office. You’ll gain hands‑on experience across key areas like Customer Experience, Data Analytics, and Continuous Improvement, while building technical and professional skills through training, mentorship, and networking. This role empowers you to make meaningful impact from day one!

Position Responsibilities:

• Leverage your analytical skills and critical thinking to ask insightful questions, understand business drivers and needs, and bring clarity and precision to the scope and requirements of initiatives.
• Build and nurture positive, effective relationships to strengthen partnerships with key stakeholders.
• Apply your training and knowledge effectively in areas such as data mining, analysis and visualization, process assessment, root cause analysis, prioritization, and presentation of findings, with a focus on customer needs and Net Promoter Score (NPS).
• Deliver well‑documented solution requirements and propose solutions clearly and concisely.
• Lead meetings and present information with strong communication skills across all organizational levels.
• Prepare our business partners for any changes introduced, ensuring smooth transitions.
• Recommend business decisions that drive results and address customer challenges.
• Depending on your team, daily activities may include valuation oversight, trade processing and reconciliation, risk oversight, vendor management, tax compliance, securities lending, financial reporting, client onboarding, shareholder record keeping, data management, and dashboard creation.

Required Qualifications:

• Enrolled in an accredited university for a degree in Computer Science or a related discipline.
• Strategic thinker with a customer‑centric focus.
• Strong analytical skills and problem‑solving skills – using data to tell a story and make data‑driven decisions
• Microsoft Power Suite knowledge is considered a strong asset, or experience with comparable automation tools and data visualization tools.
• Curiosity and a willingness to learn and adapt.
• Strong work ethic with a proactive and flexible attitude, eager to contribute wherever needed.
• Excellent time management, planning, and communication skills.
• Ability to build and maintain relationships with various stakeholders; a collaborative team player.
• Understanding of the financial services industry, including wealth and asset management.

When you join our team:

• We’llempower you to learn and grow the career you want.
• We’llrecognize and support you in a flexible environment where well‑being and inclusion are more than just words.
• As part of our global team,we’llsupport you in shaping the future you want to see.
• As part of our co‑op program, you will gainearly accessto Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive.

Salary range is expected to be between

52,650.00 CAD - $60,450.00 CAD

The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro‑rated based on the length of the work‑term.

#LI-Hybrid

This posting supports an ongoing hiring initiative for existing and/or future vacancies.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid