2026 Winter Student - UX Writer (4 months)

RBC; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading Canadian bank is seeking a UX Writer for a 4-month placement starting January 2026. This role focuses on creating user-centered content and collaborating with various teams to enhance digital experiences. The ideal candidate will be enrolled in a relevant program and possess strong communication skills, problem-solving abilities, and native English proficiency.

Benefits

Coaching and development opportunities

Dynamic and collaborative work environment

Ability to make a lasting impact

Qualifications

• Experience writing for an audience outside your area of expertise.
• Excellent problem-solving skills.
• Native proficiency in English.

Responsibilities

• Write user-focused textual content for digital experiences.
• Create strategies to support user needs with content.
• Collaborate with design teams to enhance value propositions.
• Help project teams understand the role of content in user experiences.
• Apply content audits and competitive analyses.
• Consider content accessibility for clients using assistive technologies.

Skills

Communication

Computer Literacy

Detail-Oriented

Interpersonal Relationships

Listening Effectively

Personal Development

Personal Initiative

Education

Enrollment in a degree program related to communication skills

Job description

Overview

Please note: This posting is for a 4-month Winter 2026 placement with a start date of January 2026 and end-date of April 2026.

Eligibility: To be eligible for this 4-month Student position you must either: be returning to school after the work term end-date of April 2026; or if you are not returning to school (i.e., you are graduating in April/August 2026) but you require the work term as a mandatory component to graduate successfully.

Please ensure that you meet these eligibility requirements before applying - candidates who apply but are found to be ineligible are not able to be considered.

What is the opportunity?

Our UX Writers help to shape the story we tell through each of our digital experiences. Your job is to make sure that story talks about our users’ lives and what they need, not about the tangles of banking regulations or the technologies we build to make it happen.

To do that, you need to think strategically about the creation and delivery of our content: what we say, how we say it, and where we deliver each piece of that message. You’ll collaborate with colleagues in other disciplines to define the core value of the digital products we design and build. You’ll make sure that every experience—from the overtly promotional to the purely transactional—describes its core value as our clients move through and engage with it. In short: you’ll bring our digital products to life.

What will you do?

• Write user-focused textual content ensuring it supports the team’s product strategies
• Create strategies for using content to support our users' needs for information and understanding in the digital products we design
• Collaborate closely with Interface Designers, Visual Designers, Front-end Developers and Product Managers to shape the value proposition of the experiences we design and build
• Help project teams to understand how content shapes our clients’ experiences
• Apply all the tools available in your strategic kit: content audits, competitive analyses, content mapping
• Consider the additional or alternate content required to make our experiences accessible to clients using assistive technologies

What do you need to succeed?

Must-have

• Enrollment in a post-secondary institution (university or college) in a degree program that’s helping you to develop and refine your communication skills and your facility in using language as a plastic design medium
• Experience writing for an audience outside your area of expertise (practice communicating ideas to people who may not already know what you’re talking about)
• Excellent problem-solving skills
• Native proficiency in English

Please include examples of your writing that demonstrate that you’re a good fit with our team, by merging documents at the end of your resume.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work and make a difference.
• Opportunities to build close relationships.

Job Skills

• Communication
• Computer Literacy
• Detail-Oriented
• Interpersonal Relationships
• Listening Effectively
• Personal Development
• Personal Initiative

Additional Job Details

Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W: TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Student/Coop (Fixed Term)

Pay Type: Salaried

Posted Date: 2025-09-15

Application Deadline: 2025-09-23

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.