2025 Wealth Management, Fall UX Designer and Researcher (4-8 months)

RBC Dominion Securities; Toronto; On-site; CAD 30,000 - 40,000; Full time

Job summary

RBC Wealth Management is seeking talented UX Designer and UX Research Co-op students passionate about enhancing product experiences. Students will engage in design and research tasks, collaborating with product teams, learning about human-centered design, and contributing to user experience standards in a dynamic financial services environment. This role is a unique opportunity to build skills while working with a progressive team.

Benefits

Access to world-class training in financial services

Supportive leaders for professional development

Opportunity to make a lasting impact

Qualifications

• Creative design thinker motivated to maintain UX standards.
• Strong verbal and written communication skills.
• Demonstrated organizational skills with attention to detail.

Responsibilities

• Shape the user experience and create design assets for web and mobile solutions.
• Conduct user research and synthesize insights into presentations.
• Collaborate with product teams to ensure user needs are met.

Skills

Communication

Detail-Oriented

Interpersonal Relationships

Personal Initiative

Education

Currently enrolled at a Canadian postsecondary institution focusing on Human-Computer Interaction, Interaction Design, Research, Social Sciences, Humanities, or related disciplines

Tools

Figma

Mural

Job description

RBC Wealth Management is looking for a talented UX Designer Coop and UX Research Coop with an interest in growing their skills. If you are passionate about supporting product teams to translate business requirements and customer needs as well as learning all that goes into enabling a team of researchers, please read on.

Job Description

What will you do

UX Design

• Shape the user experience from the earliest stages ensuring the product will meet and exceed customer expectations
• Assist and potentially lead the ideation and user experience design of complex web and mobile solutions
• Create design assets including user journey maps, wireframes, process flows, interaction designs, and interactive prototypes
• Consult with business stakeholders, technology, and users in decision-making surrounding user flows, sitemaps, layout, styling, and technical feasibility
• Present wireframe mockups and proof of concepts to stakeholders to ensure their needs and expectations are met and to sell the vision behind user experiences

UX Research

• Partner with product teams to represent the users' voice in product development
• Conduct Research: Support in conducting user research, including observation, note-taking, and synthesis
• Research Analysis: Synthesize research insights into summaries, presentations, and journey maps
• Participant & Panel Management: recruit and schedule users for research studies; support management of participant panels
• Knowledge Management: collaborate on strategies to collect, store, and share insights
• Tools: collaborate on tools strategy to enable process efficiency and quality research & feedback for research and cross-functional teams

What do you need to succeed

• Creative and analytical design thinker who is self-driven and capable of working in a fast-paced environment
• Strong interpersonal and communication skills (verbal and written)
• Demonstrated organizational skills with attention to detail
• Motivated to maintain and contribute to UX standards
• Skills in digital tools (Mural, research tools, proficiency in Figma)
• Currently enrolled at a Canadian postsecondary institution focusing on Human-Computer Interaction, Interaction Design, Research, Social Sciences, Humanities, or related disciplines

Nice to have

• Financial industry knowledge or experience, specifically Wealth Management
• Experience with note-taking and facilitating usability tests
• Experience organizing and facilitating Human-Centered Design workshops

Please note:

To be eligible for these student positions, you must either:

• Be returning to school after the work term end date; or
• If not returning (graduating immediately after the work term), you must require the full work term to graduate successfully

What’s in it for you

• Work with a dynamic, collaborative, progressive, high-performing team
• Access to world-class training in financial services
• Leaders who support your development through coaching and opportunities
• Make a lasting impact and difference

Job Skills

Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative

Additional Job Details

• Address: RBC Centre, 155 Wellington St W, Toronto
• City: Toronto
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full-time
• Platform: Wealth Management
• Job Type: Student / Coop (Fixed Term)

Posted Date:

Application Deadline:

Note: Applications accepted until 11:59 PM the day before the deadline

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