2025 Wealth Management, Fall UX Designer and Researcher (4-8 months)

DesignX Community; Toronto; On-site; CAD 40,000 - 80,000; Full time

Job summary

An innovative firm is seeking a talented UX Designer Co-op and UX Research Co-op to join their dynamic team. This role offers an exciting opportunity to shape user experiences and conduct impactful research, directly influencing product development. You will collaborate with product teams, create design assets, and ensure user needs are met through effective communication and design thinking. With a focus on personal development and a supportive environment, this position is perfect for those looking to make a significant impact in the financial services sector while honing their skills in a fast-paced, collaborative setting.

Benefits

World-class training program

Development coaching

Collaborative team environment

Ability to make a lasting impact

Qualifications

• Currently enrolled in a Canadian post-secondary institution.
• Experience in qualitative research and UX design.

Responsibilities

• Shape user experiences for web and mobile solutions.
• Conduct user research and synthesize insights.

Skills

UX Design

User Research

Communication Skills

Figma

Analytical Thinking

Interpersonal Skills

Detail-Oriented

Education

Post-secondary education in Human Computer Interaction

Social Science or Humanities

Tools

Mural

Research Tools

Job description

Job Summary

What is the opportunity? RBC Wealth Management is looking for a talented UX Designer Co-op and UX Research Co-op with an interest in growing their skills. If you are passionate about supporting product teams to translate business requirements and customer needs as well as learning all that goes into enabling a team of researchers, please read on.

Job Description

What will you do?

UX Design

• Shape the user experience from the earliest stages, ensuring the product will meet and exceed customer expectations
• Assist and potentially lead the ideation and user experience design of complex web and mobile solutions
• Create design assets including user journey maps, wireframes, process flows, interaction designs and interactive prototypes
• Consult with business stakeholders, technology and users in decision making surrounding user flows, sitemaps, layout, styling and technical feasibility
• Present wireframe mock-ups and proof of concepts to stakeholders to ensure their needs and expectations are met and sell the vision behind user experiences to key stakeholders

UX Research

• Partner with several product teams to represent the user’s voice in product development
• Support in conducting user research directly with users including observation, note taking and synthesis
• Synthesize research insights into summaries, presentations and Journey Maps
• Screen, recruit and schedule users for research studies; support the management and health of participant panels
• Collaborate on the strategy to collect, store and share insights
• Collaborate on tools’ strategy to enable process efficiency and quality research & feedback for both the research team and cross-functional teams.

What do you need to succeed?

Must Have

• Creative and analytical design thinker who is self-driven and capable of working in a fast-paced environment
• Strong interpersonal and communication skills (verbal and written)
• Demonstrated organizational skills with attention to detail
• Motivated to maintain and contribute to UX standards
• Skills in digital tools (Mural, Research tools, proficiency in Figma)
• Experience in qualitative research
• Currently enrolled at a Canadian post-secondary institution with a focus on Human Computer Interaction, Interaction Design, Research, Social Science, Humanities or a related discipline

Nice to have

• Financial industry knowledge or experience, specifically Wealth Management
• Experience with note-taking and/or facilitating usability tests
• Experience organizing and/or facilitating Human Centered Design workshops

Please note

In order to be eligible for these student positions, you must either:

• Be returning back to school after the work term end-date; or
• If you are not returning back to school (i.e., are graduating immediately after the work term), you must require the full work term as a mandatory component in order to graduate successfully

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial service

Job Skills

Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Student/Coop (Fixed Term)

Pay Type: Salaried

Posted Date: 2025-04-28

Application Deadline: 2025-05-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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