2025 Found Children / Lost & Found Attendant

The Canadian National Exhibition; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join the Canadian National Exhibition for a summer job by the waterfront! As part of this iconic event, you'll ensure the safety of children, assist guests, and create memorable experiences. Ideal for those with a passion for service and teamwork, this role offers valuable skills in a vibrant environment.

Qualifications

• Minimum age of 18 years required.
• Experience working with children is preferred.
• Good computer skills necessary.

Responsibilities

• Maintain the safety and well-being of found children.
• Record details of inquiries in a computer database.
• Answer basic questions from guests regarding programming.

Skills

Attention to detail

Interpersonal understanding

Emotional maturity

Empathy

Effective verbal skills

Problem solving

Initiative

Teamwork

Service-oriented

Organizational skills

Stress management

Job description

Looking for a summer job that’s fun, by the waterfront and gets you access to one of Toronto’s most iconic events? Come join our team at the Canadian National Exhibition (CNE)!

The CNE, often affectionately referred to as The Ex, is Canada’s largest community event and one of the top ten agricultural fairs in North America. With something for everyone, our event offers a wide variety of attractions and interactive entertainment experiences including: concerts, midway rides and games, shopping, exhibits, tech and gaming hubs, food and wacky treats!

The CNE fair is a cherished tradition, attracting approximately 1.5 million visitors annually over the course of its 18-day run. Be a part of this summer tradition and help us inspire Canadians and create memories.

Responsibilities

• Maintain the safety and well-being of found children until they are reunited with their parents
• Record the details of inquiries as well as, actions taken in a computer database
• Initiate an internal search and notify ExPlace Security, Toronto Police, and Guest Services Coordinators as required
• Identify and escalate situations requiring urgent attention
• Track and route problems and document resolutions
• Record articles that are lost and found in a computer database
• Ensure that baby care stations and prayer rooms are properly maintained and presentable at all times
• Answer basic questions from guests regarding programming, attractions, facilities and services

Required Skills

• Attention to detail (ability to maintain a high level of accuracy in preparing and entering information)
• Strong Interpersonal understanding (being aware of others' reactions and understanding why they react as they do; supporting competency)
• Concern for others; Emotional Maturity
• Empathetic
• Effective verbal and listening skills
• Communicates effectively despite the sensitivity of the situation (dealing with upset children and distraught parents)
• Problem solving skills
• Initiative
• Teamwork
• Service-oriented
• Organizational skills
• Stress management skills (maintains composure despite stressful circumstances)

Required Qualifications

• Minimum Age Requirement: 18 years
• Experience working with children is preferred
• Good computer skills
• Available to work all 18 days of the fair (August 15 - Sept. 1, 2025)
• Able to attend Mandatory HR and Job Specific Orientation Sessionin Early August
• Available to work flexible hours, evenings and weekends
• May be required to cover shifts until midnight as schedule dictates
• CPR certification (training provided)
• Police Reference Check (Vulnerable Sectors) must be obtained prior to beginning work

Special Conditions

• Ability to remain in stationary position for extended periods of time
• Required to dress in appropriate uniform

Learned Skills

• Customer Service Skills
• Problem Solving Skills
• Self-motivation Skills
• Communication Skills
• Accountability
• Attention to Detail

Interested candidates should submit a resume outlining related experience and qualifications to the attention of the CNE Summer Staffing Department. Please note only candidates invited for an interview will be contacted.

At the CNE we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported.

The CNE offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.