197- FT Assistant Manager - Store

Ashley Stewart, Inc.; Town of Berwick; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company is seeking an Assistant Manager to oversee store operations, drive sales, and enhance customer experience. The ideal candidate will have retail experience, excellent communication skills, and the ability to lead a team effectively. This role involves managing staff, ensuring operational excellence, and engaging with the community to promote store initiatives. If you are passionate about retail and customer service, apply to be part of a dynamic team that values diversity and individuality.

Qualifications

• 2-3 years retail experience; 1 year supervisory preferred.

Responsibilities

• Oversee daily operations and supervise Sales Associates.
• Achieve and exceed financial sales targets.
• Deliver exceptional customer service.

Skills

Communication

Interpersonal Skills

Retail Math Proficiency

Accountability

Initiative

Education

High School Diploma

Tools

POS Systems

Job description

197 Brick Church Plaza, City Of Orange, New Jersey, United States of America

Job Description

Posted Tuesday, May 13, 2025 at 4:00 AM

Position Overview

The Assistant Manager is responsible for executing all operational, merchandising, and managerial functions during their assigned shift. In the absence of the Store Manager, the Assistant Manager serves as the manager-on-duty, overseeing daily operations and supervising Sales Associates.

Major Responsibilities and Essential Functions

1. Driving Sales

• Achieve and exceed financial sales targets.
• Assist in evaluating business performance and implementing improvements.
• Set and monitor store goals (daily, weekly, individual).
• Manage store expenses.
• Handle funds and merchandise according to company policies.
• Maintain accountability for store operations, staff development, and financial contributions.
• Organize at least one grassroots event per quarter.
• Manage merchandise effectively.
• Market externally to grow the business.

Marketing Initiatives

• Utilize social media to increase store traffic for events, recruiting, and sales.
• Assist with scheduling grassroots events and driving email capture and PLCC programs.
• Build relationships with community groups, churches, and retailers.

Customer Experience

• Deliver exceptional customer service.
• Optimize store zoning for sales and customer experience.
• Serve as a product knowledge resource for customers and staff.
• Ensure staff are knowledgeable about product features and benefits.
• Model company values and hold staff accountable.
• Support staff development to enhance customer experience.

Operations

• Partner with the Store Manager on store matters.
• Maintain high standards in store operations per policies.
• Assist in creating and adjusting staff schedules.
• Ensure store cleanliness and visual merchandising standards.
• Assist with inventory management and supply ordering.
• Communicate issues to Store and District Managers.

Team Development

• Assist in recruiting and recommend top candidates.
• Support staff training, coaching, and development.
• Conduct regular team updates and feedback sessions.
• Manage time effectively for self and team.

Knowledge, Skills, & Experience

• High school diploma or equivalent.
• 2-3 years retail experience; 1 year supervisory preferred.
• Excellent communication and interpersonal skills.
• Retail math proficiency and computer skills, including POS systems.
• High initiative and accountability.
• Ability to prioritize and meet deadlines.

Work Requirements

• Ability to lift 30 lbs, push, pull, bend, and stretch regularly.
• Stand for 8-10 hours daily.
• Use ladders and equipment for store maintenance.
• Work flexible hours, including holidays, weekends, and evenings.
• Minimal travel may be required.

Additional Information

Refer to the organization chart for reporting structure. Additional details may be provided as needed.

About Ashley Stewart

Founded in 1991, Ashley Stewart offers fashion-forward, well-tailored, affordable clothing for women. Our brand emphasizes confidence, self-esteem, and sisterhood, providing a shopping experience that celebrates diversity and individuality.

Our Philosophy

We value fair play, teamwork, and integrity. Our success depends on unified planning and execution, trusting our employees as confidantes and friends to our customers. We stand for confidence, acceptance, and delivering exceptional service both in-store and online.