Leads business analysis for enterprise platform features,integrations, and the onboarding of new government services. The role workswith program areas, ministry partners, users, product teams, architects,designers, developers, privacy and security specialists, testers, andoperational stakeholders to understand current-state challenges and defineclear future-state requirements. The Senior Business Analyst elicits, analyzes,documents, validates, prioritizes, and manages business, functional, non-functional,data, reporting, integration, accessibility, privacy, security, and operationalrequirements throughout the delivery lifecycle. The role maintains traceabilityfrom business outcomes and user needs through design, development, testing,release, and implementation; identifies gaps, assumptions, dependencies, andimpacts; and helps ensure each onboarded service makes effective use ofreusable enterprise platform features while meeting its approved program andoperational needs.
Experience:
- Experience leading business analysis for large, complexdigital or I&IT initiatives.
- Experience eliciting, documenting, validating, and managingbusiness, functional, non-functional, data, reporting, integration, andoperational requirements.
- Experience developing process models, use cases, userstories, acceptance criteria, business rules, data requirements, andtraceability matrices.
- Experience supporting enterprise platforms, sharedcapabilities, integrations, and onboarding of new services.
- Experience facilitating workshops with business, policy,program, operational, legal, privacy, security, accessibility, and technologystakeholders.
- Experience analysing current-state processes and designingstreamlined future-state services.
- Experience supporting product backlogs, prioritization,sprint planning, testing, release readiness, and implementation.
- Experience identifying gaps, assumptions, constraints,dependencies, risks, and organizational impacts.
- Experience preparing executive materials, options analyses,recommendations, and status updates.
General Skills / Duties:
- Plan and lead requirements elicitation, analysis,validation, and management activities.
- Document business and system requirements, user stories,acceptance criteria, business rules, process models, and data needs.
- Assess service onboarding requirements and alignment withreusable enterprise platform capabilities.
- Maintain end-to-end traceability through design,development, testing, release, and implementation.
- Facilitate workshops, interviews, walkthroughs, andrequirements-validation sessions.
- Support backlog refinement, prioritization, estimation, andsprint planning.
- Coordinate business input into UX, architecture, privacy,security, accessibility, data, and testing activities.
- Support test planning, defect triage, business acceptancetesting, and implementation readiness.
- Prepare decisions, presentations, reports, andrecommendations for senior stakeholders.
Requirements
Experience and Skill Set Requirements:
Must Haves:
- Experience leading analysis for large-scale digitalinitiatives.
- Experience documenting requirements, user stories, processmodels, business rules, and acceptance criteria.
- Experience assessing services for integration with sharedplatforms and reusable capabilities.
- Experience working in Agile or hybrid teams and supportingbacklog, testing, release, and implementation activities.
- Experience coordinating deliverables across business andtechnical teams.
Skill Set Requirements:
Business Analysis Experience:
- Experience leading analysis for large-scale digitalinitiatives.
- Experience documenting requirements, user stories, processmodels, business rules, and acceptance criteria.
- Experience maintaining requirements traceability.
Platform and Service Onboarding Experience:
- Experience assessing services for integration with sharedplatforms and reusable capabilities.
- Experience defining integration, data, workflow, andoperational requirements.
Delivery, Testing, and Implementation:
- Experience working in Agile or hybrid teams and supportingbacklog, testing, release, and implementation activities.
- Experience coordinating deliverables across business andtechnical teams.
Communication and Stakeholder Management:
- Excellent facilitation, writing, presentation, negotiation,and problem-solving skills.
- Ability to translate effectively between business andtechnical audiences.