- Provides a comprehensive range of I&IT business analysisservices for clients with diverse business and technological needs.
- Interacts with the business stakeholders and subject matterexperts in order to understand their requirements through gathering,documenting, and analyzing business needs and requirements.
- Prepares and advises on business analysis policies,processes, best practices and standards to promote a comprehensive andconsistent business analysis practice within the organization.
General Skills:
- Leads and conducts business analysis in order to assessclient’s business problems/opportunities and documents the businessrequirements in such a way that I&IT solutions can be determined.
- Applies re-engineering concepts to promote businessimprovements through alternative and cost effective service delivery approaches
- Leads and conducts business analysis at varying levels ofdetail appropriate to the project and phases of project, aligning with OPSUnified Project Management Methodology, Enterprise Architecture and GatingProcess, and OPS Standard Systems Development Methodologies
- Develops strategies, prepares business cases andcost-benefit analysis, and conducts feasibility studies for business I&ITinitiatives
- Develops sound processes for requirements gatheringincluding but not limited to JAD sessions, interviews, mockups, etc.
- Conducts business modeling; use case modeling; conceptualand logical data modeling; process and data flow modeling; use case surveys;business rules definition and non-functional requirements definitions forassigned projects
- Monitors progress, resolves problems and reports regularlyto I&IT management and stakeholders
- Develops performance measures and traceability matrices forbusiness analysis evaluation and conducts follow-up
- Experience developing strategies, preparing business casesand cost-benefit analysis
- Experience conducting requirements gathering, developingdocumentation, including presentations and briefing notes and conductingstakeholder engagement
- Awareness of emerging I&IT trends and technologies
- Excellent analytical, problem-solving and decision-makingskills; verbal and written communication skills; interpersonal and negotiationskills
- A team player with a track record for meeting deadlines
Requirements
Experience and Skill Set Requirements:
Must Haves:
- Experience working with vendor-based solutions, includingcollaborating with vendors to define requirements, assess solution fit, andsupport implementation.
- Experience collaborating with policy teams to assessemerging legislative, regulatory, and policy changes and translate them intobusiness and solution requirements.
- Experience leading business analysis for large, complexdigital or I&IT initiatives.
- Experience eliciting, documenting, validating, and managingbusiness, functional, non-functional, data, and reporting requirements.
- Experience developing business-process models, use cases,user stories, acceptance criteria, data requirements, and traceabilitymatrices.
- Experience facilitating requirements workshops withbusiness, policy, operational, legal, privacy, security, and technologystakeholders.
- Maintain requirements traceability throughout design,development, testing, and implementation.
Nice to have:
- Prior OPS/public sector exp.
Skill Set Requirements:
Experience:
- Experience leading business analysis for large, complexdigital or I&IT initiatives.
- Experience eliciting, documenting, validating, and managingbusiness, functional, non-functional, data, and reporting requirements.
- Experience developing business-process models, use cases,user stories, acceptance criteria, data requirements, and traceabilitymatrices.
- Experience facilitating requirements workshops withbusiness, policy, operational, legal, privacy, security, and technologystakeholders.
- Experience analysing current-state processes and designingimproved future-state processes.
- Experience supporting product backlogs, prioritization,sprint planning, testing, and implementation activities.
- Experience identifying gaps, assumptions, constraints,dependencies, risks, and impacts.
- Experience supporting privacy assessments and documentingpersonal-information flows and business uses.
- Experience supporting user experience research and designactivities.
- Experience working with government registries.
- Experience collaborating with policy teams to assessemerging legislative, regulatory, and policy changes and translate them intobusiness and solution requirements.
- Experience working with vendor-based solutions, includingcollaborating with vendors to define requirements, assess solution fit, andsupport implementation.
- Experience preparing executive-level materials,recommendations, options analyses, and status updates.
General Skills / Duties:
- Plan and lead requirements elicitation and analysisactivities.
- Document business requirements, functional requirements,non-functional requirements, user stories, acceptance criteria, and businessrules.
- Develop current-state and future-state business-processmodels.
- Maintain requirements traceability throughout design,development, testing, and implementation.
- Facilitate workshops, interviews, walkthroughs, andrequirements-validation sessions.
- Support backlog refinement and prioritization.
- Coordinate business input into user experience, privacy,security, architecture, data, and testing activities.
- Assist with test planning, test-case development, defecttriage, and business acceptance testing.
- Assess operational impacts and supportimplementation-readiness activities.
- Prepare decision materials, presentations, reports, andrecommendations for senior stakeholders.
Experience and Skill Set Requirements:
Business Analysis Experience:
- Experience leading business analysis on large-scale digitalinitiatives.
- Experience documenting requirements, process models, userstories, business rules, and acceptance criteria.
- Experience maintaining end-to-end requirements traceability.
Process and Service Design:
- Experience analysing and redesigning complex businessprocesses.
- Experience developing current-state and future-state models.
Delivery, Testing, and Implementation:
- Experience working in Agile, iterative, or hybrid deliveryenvironments.
- Experience supporting backlog management, testing, defectresolution, and implementation readiness.
- Experience coordinating deliverables across business andtechnical teams.
Communication and Stakeholder Management:
- Excellent facilitation, writing, presentation, negotiation,and problem-solving skills.
- Experience engaging senior executives and diversestakeholder groups.
- Ability to translate effectively between business andtechnical audiences.