- Defineand maintain the product vision, objectives, and roadmap.
- Alignproduct priorities with business goals, strategic objectives, andenterprise direction.
- Identifyopportunities for innovation, modernization, and process improvement.
- Developbusiness cases, value propositions, and product investmentrecommendations.
- Establishproduct success measures, KPIs, and outcome-based performance metrics.
Stakeholder & Business Relationship Management:
- Engagebusiness partners, executives, subject matter experts, and technologyteams to understand business needs and priorities.
- Leadproduct discovery activities, workshops, and stakeholder consultations.
- Buildconsensus among diverse stakeholder groups and manage competingpriorities.
- Communicateproduct status, roadmap updates, risks, decisions, and outcomes.
- Managestakeholder expectations throughout the product lifecycle.
Product Delivery & Agile Leadership:
- Ownand prioritize the product backlog based on business value and strategicobjectives.
- Translatebusiness requirements into user stories, acceptance criteria, and productfeatures.
- Collaboratewith Agile delivery teams during planning, backlog refinement, sprintreviews, testing, and releases.
- Supportquality assurance, user acceptance testing, and release readinessactivities.
- Ensuredelivered solutions meet business, operational, security, accessibility,and regulatory requirements.
Technology Leadership & Continuous Improvement:
- Collaboratewith architects, developers, and technical teams to ensure alignment withenterprise architecture and digital standards.
- Evaluatesolution options, balancing business value, cost, risk, scalability, andsustainability.
- Monitorproduct performance, customer feedback, and operational metrics.
- Drivecontinuous product enhancements and long-term product evolution.
- Supporttechnology modernization initiatives leveraging cloud and enterpriseplatforms.
- Leadthe development and maintenance of project governance artifacts, includingProject Charters, Project Change Requests (PCRs), business cases, decisionrecords, risk registers, status reports, and executive briefing materials.
- Identify,assess, and manage product risks, issues, dependencies, and mitigationstrategies.
- Ensurecompliance with security, privacy, accessibility, and regulatoryrequirements.
- Leador support Privacy Impact Assessments (PIA), Threat Risk Assessments(TRA), Security Risk Assessments, and other governance reviews.
- Participatein governance, investment planning, architecture review, and portfoliomanagement processes.
- Maintaingovernance artifacts, status reporting, financial tracking, and portfolioinformation within approved tools (e.g., Planview).
Required Qualifications:
Experience:
- Minimum5 years of experience in Product Management, Product Ownership, BusinessAnalysis, or related IT leadership roles.
- Demonstratedexperience leading enterprise-scale digital products from strategy throughdelivery and ongoing operations.
- Experienceworking within Agile, Scrum, and Lean product delivery environments.
- Provenexperience managing complex stakeholder environments and influencingexecutive decision-making.
- Experienceconducting product discovery, requirements elicitation, and roadmapdevelopment.
Technical Knowledge:
- Strongunderstanding of enterprise architecture principles, cloud technologies,APIs, integration patterns, and application modernization.
- Experiencewith Microsoft technologies including:
- Dynamics365
- PowerPlatform
- Dataverse
- Experienceoverseeing or participating in PIA, TRA, and related risk and complianceactivities.
- Strongunderstanding of product lifecycle management and digital servicedelivery.
- Exceptionalwritten and verbal communication skills.
- Provenfacilitation, negotiation, stakeholder engagement, and conflict resolutionskills.
- Abilityto present complex concepts to executives, business stakeholders, andtechnical audiences.
- Demonstratedability to produce high-quality documentation, presentations, andexecutive briefings.
Preferred Qualifications:
- CertifiedScrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), PMP,or equivalent certification.
- Experiencedelivering products using Microsoft Dynamics 365 and Power Platform.
- Experiencesupporting large-scale digital transformation and modernizationinitiatives.
- Experiencewithin Ontario Public Service (OPS) or broader public sector environments.
Requirements
Experience and Skill Set Requirements:
Must Haves:
- 5+years of product management experience in IT or digital services
- Knowledgeof enterprise architecture, cloud services, APIs, and integrationpatterns.
- Experiencewith Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.
- Exceptionalstakeholder engagement and relationship management skills.
- Experiencewith OPS IT project and architectural governance
- Provenexperience leading large-scale digital or IT transformation projects ofdelivering user-centric products in complex environments
- Hands-onexperience with Agile delivery, Scrum, and Lean product development andworking with cross-functional teams
- Abilityto translate business needs into clear, actionable requirements and userstories
- Abilityto define and communicate a clear product vision and strategy conductingdiscovery work
Nice to have:
- Knowledge of OPS Digital Standards, privacy requirements,and cybersecurity practices.
- Previous OPS/public sector exp.
Skill Set Requirements:
Core Skills & Experience:
- Minimum5 years of Product Management experience.
- Experienceleading enterprise-scale products from strategy through delivery.
- Strongproduct roadmap, vision, and discovery capabilities.
- Demonstratedbacklog management, prioritization, and release planning experience.
- Proventrack record aligning technology investments with business outcomes.
- Experienceworking with Agile, Scrum, and cross-functional delivery teams.
- Abilityto influence stakeholders and manage competing priorities.
Technical Skills & Experience:
- Knowledgeof enterprise architecture, cloud services, APIs, and integrationpatterns.
- Experiencewith Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.
- Experiencesupporting solution modernization initiatives.
- Experienceleading or coordinating PIA, TRA, and technology risk managementactivities.
- Abilityto evaluate solution options from business, technical, and operationalperspectives.
Communication & Documentation Skills:
- Exceptionalstakeholder engagement and relationship management skills.
- Strongfacilitation and workshop leadership abilities.
- Excellentwritten communication and documentation skills.
- Abilityto prepare executive presentations, business cases, roadmaps, and statusreports.
- Strongnegotiation, conflict-management, and consensus-building skills.
Public Sector Experience:
- Experiencewith OPS project, architecture, and governance processes.
- Knowledgeof OPS Digital Standards, privacy requirements, and cybersecuritypractices.
- Experienceworking in government or broader public sector organizations.