0000044078 - PROGRAM WORKER, CPT

Niagara Health; Canada; On-site; CAD 40,163,000 - 41,805,000; Part time

Job summary

Niagara Health is seeking a casual part-time Program Worker for Withdrawal Management Services at the St. Catharines location. The role involves providing physical and emotional support to clients in active withdrawal or crisis, with shift rotations subject to change.

Availability for days, afternoons, nights, weekends and holidays is required. Applicants should have a Social Service Worker diploma or related degree, plus CPR and First Aid.

Qualifications

• Social Service Worker diploma or university degree in social science.
• Current CPR and First Aid certificate.
• Compassionate, non-patronizing approach to clients.

Responsibilities

• Provide physical and emotional support to clients in withdrawal or crisis.
• Assist with monitoring withdrawal symptoms and readiness for change.

Skills

Interpersonal skills

Observation skills

Customer service

Communication

Teamwork

Flexibility

Education

Social Service Worker diploma

University degree in Social Work/Psychology/Sociology

CPR and First Aid certificate

Job description

VACANCY DETAILS

VACANCY NUMBER: 44078 44079 44080CC
JOB TITLE: PROGRAM WORKER, CPT
STATUS: CASUAL PART TIME
DEPARTMENT: WITHDRAWAL MANAGEMENT SERVICES
NEW LOCATION: 264 WELLAND AVENUE, ST CATHARINES
HOURS OF WORK: AVAILABILITY IS REQUIRED FOR DAYS, AFTERNOONS, NIGHTS, WEEKENDS AND STATUTORY HOLIDAYS. SHIFTS MAY BE OFFERED IN ADVANCE OR ARISE ON SHORT NOTICE, INCLUDING LAST MINUTE CALL-INS BASED ON OPERATIONAL NEEDS
NUMBER OF POSITIONS: 3
POSTING DATE: 18 AUGUST 2026
CLOSING DATE: 24 AUGUST 2026
UNION: SERVICE EMPLOYEE'S INTERNATIONAL UNION-SERVICE
WAGE RANGE: $29.154 TO $30.346 PER HOUR

POSITION OBJECTIVE:

Reporting to the Manager, Clinical Services, the successful candidate will provide physical and emotional support and guidance to clients in active withdrawal or crisis as a result of substance use issues. Shift rotations are subject to change.

QUALIFICATIONS:

• Social Service Worker diploma from an accredited community college or relative equivalent (Community Services Worker, Addiction Counselling); or a university degree in a relevant social science (Social Work, Psychology or Sociology)
• Current Certificate in C.P.R. and First Aid
• Must have good interpersonal skills sufficient to relate to clients with an attitude of compassion and understanding which is non-patronizing and that will encourage clients to talk, to build highly supportive individual relationships with clients quickly
• Must have good client assessment skills sufficient to monitor withdrawal symptoms for variances, assess the clients' stage of readiness for change
• Must have excellent listening and observation skills sufficient to be able to accurately summarize and report client's behavior and interactions to co-workers and Supervisor
• Knowledge of the principles, theories and practice of substance abuse and the recovery from substance abuse as well as knowledge of the lifestyle of people who have experienced addiction problems, including in-depth knowledge of illegal and illicit drug use and their ramifications
• Must have knowledge of Community Agencies and facilities available for the treatment of chemically dependent persons
• Must have the ability to provide personal care to residents while in active Detoxification stage, and work in a stressful environment with rapidly changing demands
• Must uphold the Standards of Care in Addiction Services and the values of Niagara Health
• Evidence of effective customer service, organizational, interpersonal, communication, judgment and decision-making skills
• Ability to work effectively within a multi-disciplinary team
• Flexible, self-directed and able to work effectively with minimal supervision
• Consistent and regular attendance required

Questions, quoting the job posting number may be directed to [e-mail]

This position is an existing vacancy at Niagara Health. No artificial intelligence is used in the screening, assessment, or selection of applicants. If you believe you have encountered or applied for a fraudulent job posting claiming to represent Niagara Health, please contact [e-mail].
At Niagara Health, we value diversity, equity and inclusion, and welcome applications from all people. We are especially interested in hearing from you if you are excited about being part of a respectful and hard-working team in the beautiful Niagara Region, have a passion for service and excellence in healthcare, have a background or related expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option.

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