Wholesale Kyc Operations Global Production

Jpmorgan Chase Bank, N.A.; São Paulo; Presencial; BRL 200.000 - 250.000; Tempo integral

Resumo da oferta

A leading financial services firm in Brazil is seeking a Global Production Oversight lead to manage remediation processes and coordinate analysis on population and impact. This role requires excellent interpersonal skills and a logical approach to problem solving. The candidate should have a Bachelor degree and be proficient in controls knowledge. Experience with technical tools like Alteryx is preferred. Join a dynamic team that values diversity and offers opportunities for growth.

Qualificações

• Bachelor degree or equivalent education and a predisposition to intellectual curiosity.
• Excellent verbal, written, interpersonal and presentation skills.
• Resilient interpersonal skills and ability to partner with stakeholders.

Responsabilidades

• Investigate and analyze emerging issues and perform root cause analysis.
• Support implementation of tools for automation of processes.
• Coordinate execution of remediation items in line with SLA.

Conhecimentos

Controls knowledge

Interpersonal skills

Problem solving

Verbal and written communication

Learning new regulations

Formação académica

Bachelor degree or equivalent

Ferramentas

Alteryx

Visual Basic

Descrição da oferta de emprego

This opportunity will empower you to transform our operating environment while being exposed to global KYC requirements and partnering with WKO teams across the globe.

As Global Production Oversight lead, you will be responsible for managing the remediation book of work, coordinating analysis on population and impact.

You will also be responsible for executing root cause analysis and working on solutions from end to end.

You will engage partnership across our compliance, operations, technology, and product teams to establish and deliver scalable processes and controls leveraging strategic infrastructure and intelligent automation solutions to meet the Firm's regulatory obligation.

Including leading adhoc projects, assisting in reporting and automation of controls.

Job Responsibilities

• Investigate and analyze emerging issues, perform root cause analysis, and work with WKO teams to define and execute plans to resolve the issue;
• Support Global production oversight and WKO teams on the develop and implementation of tools for automation of processes and controls;
• Coordinate with regional / global teams to manage execution of remediation items in line with SLA and ensure consistency across regions;
• Partner with GFCC, Policy and Procedures on identified policy or process gaps or clarification as needed;
• Contribute to ad hoc projects with the objective to improve the overall quality of the KYC framework;
• Advise on and continually reassess key risks and appropriateness of controls to ensure timely identification of significant risks and issues to support an evolving business & regulatory environment;
• Coordinate case prioritization, capacity planning, and assignment with our Global KYC Middle Office teams.

Required Qualifications, Capabilities, and Skills

• Controls knowledge;
• Resilient interpersonal skills, ability to partner with internal stakeholders;
• Logical, structured approach to planning, problem solving and decision-making;
• Excellent verbal, written, interpersonal and presentation skills;
• Aptitude for learning new regulations, processes and technologies;
• Bachelor degree or equivalent education and a predisposition to intellectual curiosity.

Preferred Qualifications, Capabilities, and Skills

• Alteryx, Visual Basic, or other technical skills;
• Experience working in a professional services firm or financial services firm.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.

Our first-class business in a first-class way approach to serving clients drives everything we do.

We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.