VIP Account Manager

HR Global; São Paulo; Híbrido; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading gambling operator is seeking a motivated VIP Account Manager in São Paulo, Brazil. The role focuses on managing VIP clients, executing engagement strategies, and improving the VIP experience. Ideal candidates will have experience in account management or customer service, with strong interpersonal skills. This is an excellent opportunity to develop in a dynamic industry with a focus on nurturing VIP relationships.

Qualificações

• Experience in account management, sales, or customer service, preferably in the betting or online gaming industry.
• Strong interpersonal and communication skills to build client relationships.
• Comfortable working with data and reports to understand customer behavior.

Responsabilidades

• Assist in identifying and onboarding new VIP clients through prospecting and networking.
• Help execute engagement and retention strategies to increase player loyalty.
• Work closely with senior team members to design and implement VIP incentives.

Conhecimentos

Account management

Customer service

Sales

Interpersonal skills

Communication skills

Descrição da oferta de emprego

Location : São Paulo,Brazil (Remote / Hybrid)

Our client, a well-known Brazilian gambling operator, is looking for a motivated VIP Account Manager to assist in managing and growing the VIP customer segment to help and assist the current VIP team in place.

This role will focus on building strong client relationships, supporting engagement strategies, and helping improve the overall VIP experience. Its a great opportunity for someone with account management experience who wants to develop their skills in a dynamic industry.

Key Responsibilities

• Assist in identifying and onboarding new VIP clients through prospecting and networking. Support the management of VIP client relationships, ensuring high levels of satisfaction.
• Help execute engagement and retention strategies to increase player loyalty.
• Work closely with senior team members to design and implement and improve VIP incentives, promotions, and personalized offers.

Skills & Qualifications

• Experience in account management, sales, or customer service, preferably in the betting or online gaming industry.
• A wallet or existing player base would be incredibly valuable and sought after.
• Strong interpersonal and communication skills to build client relationships.
• Basic knowledge of sports betting and online casino market is a plus.
• Comfortable working with data and reports to understand customer behavior.