Travel Operations Coordinator

American Stories Travel (Formerly Beyond Times Square); Colombo; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A travel operations company in Brazil seeks an English-speaking Travel Operations Coordinator to enhance client travel experiences. This role involves managing bookings, coordinating services, and maintaining supplier relationships. The ideal candidate will have experience in travel operations, exceptional organizational and communication skills, and a passion for travel. Opportunities for professional growth within a dynamic team are also promised.

Serviços

Opportunities for professional growth

Collaborative work environment

Dynamic team atmosphere

Qualificações

• Prior experience in travel operations or coordination.
• Strong understanding of various travel components.
• Ability to work independently and in a team setting.

Responsabilidades

• Book and manage individual travel components for clients.
• Maintain strong relationships with suppliers for timely service.
• Address and resolve booking-related issues.

Conhecimentos

Strong organizational skills

Excellent communication

Problem-solving mindset

Time management

Ferramentas

Travel management system

Desktop computer or laptop

Smartphone

Descrição da oferta de emprego

Position Overview

We are seeking an English speaking , detail-oriented and organized Travel Operations Coordinator to join our team. This role is pivotal in ensuring seamless travel experiences for our clients by booking individual service components and managing bookings with suppliers. The ideal candidate has a passion for travel, exceptional organizational skills, and thrives in a fast-paced environment.

Salary

1,200 USD per month

Key Responsibilities

Service Coordination : Book and confirm individual travel components, including but not limited to guides, accommodations, transportation, tours, and other related services.

Supplier Management : Build and maintain strong relationships with suppliers, ensuring timely communication and accurate service delivery.

Booking Management : Oversee and manage client bookings, ensuring all details are accurate, up-to-date, and meet client expectations.

Issue Resolution : Address and resolve booking-related issues promptly by liaising with suppliers and clients if required.

Documentation : Maintain detailed records of bookings, communications, and confirmations in the company's travel management system.

Quality Assurance : Verify accuracy of itineraries and services to ensure client satisfaction.

Collaboration : Work closely with sales and product teams to align on client requirements and deliver exceptional experiences.

Qualifications

Prior experience in travel operations, coordination, or a related field.

Strong understanding of travel components, such as hotels, tours, and transportation.

Exceptional organizational and time management skills.

Excellent communication and interpersonal abilities

Ability to work independently and as part of a collaborative team.

Problem-solving skills with a proactive mindset.

Requirements

Strong English proficiency in reading, writing and speaking

Own desk top computer or laptop + second screen

Highspeed internet

Smartphone for supplier communication

Preferred Qualifications

Experience working with luxury or custom travel itineraries.

Knowledge of industry trends and supplier networks.

A knowledge of New York, Washington DC, Boston, Philadelphia, Charleston and / or Savannah

Why Join Us?

Be part of a dynamic team passionate about curating extraordinary travel experiences. We offer opportunities for professional growth, a collaborative work environment, and the chance to contribute to unforgettable journeys for our clients.