Transportation Coordinator

Colgate; São Bernardo do Campo; Hybrid; BRL 70,000 - 110,000; Full time

Job summary

Colgate-Palmolive is seeking a Customer Freight Coordinator to lead outbound transportation and strengthen the link between distribution centers and customers. The role focuses on OTIF, service levels, and cost control while driving continuous improvement.

You will collaborate with Customer Service, Sales, and Planning teams to balance efficiency and customer satisfaction, using SAP and analytics tools to optimize routes and carrier performance.

Qualifications

• Bachelor’s degree in Engineering, Business Administration, Logistics, or related field.
• Postgraduate degree or MBA in Supply Chain is a plus.
• Solid background in transportation management, routing, and outbound logistics.

Responsibilities

• Delivery Management & Service Level: coordinate daily outbound shipping and ensure on-time, in-full delivery.
• Carrier Relationship Management: monitor SLAs and align with transportation capacity.
• Cost Management: manage freight budget and optimize costs without sacrificing service.
• Continuous Improvement & Projects: lead logistics network optimization and CO2 reduction initiatives.
• Exception Management & Troubleshooting: resolve transport issues and claims with customers.
• Cross-Functional Integration: collaborate with CS, Sales, Demand Planning, and DC Operations.

Skills

SAP (Logistics)

Analytics

Advanced Excel

Power BI

Negotiation

Leadership by influence

Education

Bachelor’s degree in Engineering or related field

MBA in Supply Chain (plus)

Tools

Python

SQL

Job description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognised brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programmes that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

No Relocation Assistance Offered

Job Number#176289 - Sao Bernardo do Campo, Sao Paulo, Brazil

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Job Summary

We are looking for a Customer Freight Coordinator to lead and optimize our outbound transportation operations. This professional will be the critical link between our distribution centers and the final customer (retail and wholesale), ensuring that our products reach their destination on time, in full, and with operational excellence. This position requires an analytical mindset, a strong focus on the customer experience, negotiation skills, and a strategic vision to balance freight costs with service levels (OTIF).

Responsibilities

Delivery Management & Service Level: Coordinate the daily outbound shipping and transportation flow to customers, ensuring delivery windows are met and maximizing the OTIF (On-Time In-Full) metric.

Carrier Relationship Management: Manage the performance of logistics partners, monitor SLAs, conduct alignment meetings, and ensure transportation capacity (dedicated and spot) to meet demand peaks.

Cost Management: Control and analyze the freight budget (freight as a % of sales), approve rate cards, identify deviations, and implement action plans to reduce costs without impacting service levels.

Continuous Improvement & Projects: Lead initiatives for logistics network optimization, smart routing, and load synergies, aligning these efforts with Colgate’s global sustainability goals (CO2 emission reduction).

Exception Management & Troubleshooting: Act swiftly to resolve transportation exceptions, returns, damages, and claims, interacting directly with customers to minimize friction.

Cross-Functional Integration: Work closely with Customer Service, Sales, Demand Planning (S&OP), and DC Operations to align customer expectations with logistical realities.

Requirements and Qualifications

Education:

Bachelor’s degree in Engineering, Business Administration, Logistics, or a related field. A postgraduate degree or MBA in Supply Chain is a plus.

Experience:

Solid background in transportation management, routing, and outbound logistics, preferably within the Fast-Moving Consumer Goods (FMCG) industry.

Technical Skills:

Proficiency in SAP (Logistics/Transportation module).

• Analytical Mindset: Advanced proficiency in data visualization and analysis tools (Google Tools, Advanced Excel, Power BI, Tableau, or similar).

Soft Skills:

Strong analytical profile, leadership by influence, excellent communication, resilience to work under pressure, and strong negotiation skills.

Languages:

Intermediate or Advanced English (required for metric reporting, global alignments, and accessing training materials).

Preferred Qualifications:

Knowledge of programming languages tailored for data analysis (Python and SQL).

Differential:

Knowledge of Python programming and process automation tools to drive efficiency and optimize logistics routines is considered a strong plus.

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation. #LI-Hybrid