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A global information solutions company seeks a Telecommunications Lead responsible for overseeing telecommunications services and provider accounts across the organization. The ideal candidate has over 7 years of experience in enterprise telecommunications, strong knowledge of UC platforms, and a CCIE certification. This position offers a competitive salary and flexible work options.
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
We are seeking a detail-oriented and experienced (Sr) Telecommunications Lead to oversee and manage all telecommunications services and provider accounts across the organization. This role will serve as the primary liaison between our company and telecom service providers and managed service partners, ensuring accurate billing, service delivery, contract management, and account administration. This (Sr) Telecom Lead job involves managing and optimizing telecom spending by combining financial management with AI significantly transforming the practice. The ideal candidate will also be able to build out existing processes to regions and new acquisitions that currently are not part of the corporate process. Strong communication and analytical skills with deep knowledge of telecom systems and vendor management.
In this role, you will:
Key responsibilities include budgeting, forecasting, and analyzing telecom usage, as well as developing cost optimization strategies and providing financial guidance to stakeholders. The role requires strong analytical and communication skills, knowledge of telecom platforms, and collaboration with teams like engineering, finance, and IT operations
Lead the architecture, design, and deployment of complex telecommunications projects, including next-generation VoIP, Unified Communications (UCaaS/CCaaS), and SD-WAN solutions, ensuring alignment with business strategy and security standards
Collaborate with cross-functional IT teams (Network, Security, Cloud) and external vendors to troubleshoot critical incidents, optimize system performance, and manage the full lifecycle of all telecommunications assets
Develop and manage departmental budgets, negotiate service contracts, and ensure continuous compliance with global regulatory requirements (e.g., E911, GDPR) and organizational security policies for all communication platforms
The ideal candidate will have:
7+ years of progressive experience in designing, implementing, and managing large-scale enterprise telecommunications and voice network environments
Strong knowledge of leading Unified Communications (UC) platforms (e.g., Cisco, Microsoft Teams, Zoom Phone) and modern networking protocols (SIP, BGP, OSPF)
Proven ability in complex problem-solving, stakeholder management, and translating technical requirements into clear, executable project plans
Mandatory: Cisco Certified Internetwork Expert (CCIE) Collaboration or equivalent certification
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Reasonably expected salary range: $91,100.00 - $121,400.00 Category: Information Technology