Technical Product Owner

GM Financial; São Paulo; Hybrid; BRL 120,000 - 220,000; Full time

Benefits offered by this job

Transportation allowance

Meal allowance

Medical assistance

Gympass

Life insurance

Job summary

GM Financial is seeking an experienced Technical Product Owner to lead the Consumer Risk Transformation rollout in Brazil. You will collaborate with a Product Manager and cross‑functional delivery team to define, prioritize, and deliver capabilities for a successful market entry in Brazil, Chile, Colombia, and Mexico.

This hybrid role requires strong English and Portuguese, hands‑on backlog management, and close partnership with engineers, testers, and stakeholders to ensure quality, compliance,

Qualifications

• Experience gathering requirements and translating business needs into actionable work products.
• Experience managing and prioritizing a product backlog with business and technical stakeholders.
• Ability to balance business needs, technical constraints, and delivery commitments.
• Proven experience with agile software development practices.
• Strong communication and collaboration across diverse teams.

Responsibilities

• Write and maintain user stories, acceptance criteria, process flows, and documentation.
• Organize, prioritize, and sequence backlog items with clear rationale.
• Collaborate with business stakeholders to document expected system behavior.
• Clarify requirements with engineers, testers, and architects before development.
• Identify dependencies and gaps; work with teams to resolve them.
• Review features to ensure they meet documented requirements and business needs.
• Support testing by clarifying outcomes and reviewing results.
• Analyze production issues and user feedback to identify enhancements.
• Communicate upcoming work, risks, and release readiness to partners.
• Support rollout and operation of the Consumer Risk Transformation platform in Brazil.

Skills

Backlog management

Requirements gathering

English & Portuguese

Stakeholder collaboration

Agile practices

Education

Bachelor's degree

Tools

OutSystems

Job description

Why GMF?

GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products for dealers and their customers. The strength of the international business lies in its ability to adapt products to meet the unique needs of dealers, consumer preferences, and national requirements in local markets. Operations in Latin America include Brazil, Chile, Colombia, Mexico, and Peru.

Job Description

Why GMF?

GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products for dealers and their customers. The strength of the international business lies in its ability to adapt products to meet the unique needs of dealers, consumer preferences, and national requirements in local markets. Operations in Latin America include Brazil, Chile, Colombia, Mexico, and Peru.

About the role

We’re a diverse, globally distributed, cross‑functional development team looking for an experienced technical product owner to join our friendly cohort. We’ve recently migrated from legacy on‑prem software managed by external vendors to a cloud solution maintained in‑house. We’re taking on new responsibilities and ways of working, and we need your experience to help guide the evolution of our product and practices.

We’re launching a new project to bring our Consumer Risk Transformation product — a critical business and compliance application that drives GM Financials’ core financial decisions in Chile, Colombia, and Mexico — to Brazil. As Technical Product Owner, you’ll work closely with a Product Manager and a cross‑functional delivery team to help define and deliver the capabilities needed for a successful rollout and ongoing operation of the platform in Brazil. We’re a hybrid workplace, so you’ll spend at least two days each week in person at our modern São Paulo Brooklin office.

In This Role You Will

• Write and maintain user stories, acceptance criteria, process flows, and other documentation


• Organize, prioritize, and sequence backlog items so the team always has a clear view of what to work on next and why


• Work with business stakeholders, end users, and subject matter experts to understand requirements and document expected system behavior


• Partner with software engineers, testers, and solution architects to clarify requirements, answer questions, and refine solutions before development begins


• Identify dependencies, assumptions, and gaps in requirements and work with the appropriate teams to resolve them


• Review completed features and confirm they satisfy documented requirements and business needs


• Support testing activities by clarifying expected outcomes, reviewing test results, and helping investigate defects


• Analyze production issues, user feedback, and operational data to identify opportunities for enhancements, fixes, and technical debt remediation


• Communicate upcoming work, risks and dependencies, implementation decisions, and release readiness to business and technology partners


• Support the rollout and ongoing operation of the Consumer Risk Transformation platform in Brazil

Qualifications

What makes You an ideal candidate?

• Strong verbal and written communication in English and Portuguese


• Demonstrated experience gathering requirements and translating business needs into user stories, acceptance criteria, process flows, or other actionable work products


• Demonstrated experience managing and prioritizing a product backlog in partnership with business and technical stakeholders


• Demonstrated experience sequencing software development work to balance business needs, technical constraints, and delivery commitments


• Demonstrated experience working closely with software engineers, testers, architects, and business stakeholders to deliver technology solutions, including the ability to understand and discuss technical concepts and tradeoffs


• Demonstrated experience with agile software development practices


• Integrity, positivity, flexibility, and kindness

Additional Knowledge And Skills

Working effectively within an AI enabled environment:

• Ability to use AI tools (e.g., Microsoft Copilot) to support daily work


• Skills in evaluating AI outputs for accuracy, compliance, and bias


• Experience integrating AI into workflows to improve efficiency or insights


• Familiarity with AI assisted research, summarization, and content generation


• Understanding of responsible AI use, including ethics and data protection

Work Experience & Education

• Bachelor’s and/or advanced degree, preferably in technology, business, or a related field


• At least 5 years’ experience working in a product ownership role or similar

Pluses

• Experience implementing software products in a new country, market, business unit, or regulatory environment


• Experience working in financial services or another highly regulated industry


• Experience with OutSystems or other low‑code application development platforms


• Experience leveraging AI‑assisted tools to improve software delivery workflows


• Effective verbal and written communication in Spanish

What We Offer

At GM Financial, we want you to be the most authentic version of yourself. We care about your work‑life balance by organizing wellness and engagement activities where you can strengthen relationships with peers and contribute to the development and well‑being of your community, while also offering competitive salary and benefits.

Some of our global benefits include extended maternity and paternity leave, personal days, and community investment hours.

Brazil: Additional benefits include transportation allowance, meal allowance, medical assistance, Gympass, life insurance, and more.

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