Technical Lead Salesforce

Tata Consultancy Services; João Pessoa; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A global IT services leader is seeking a Tech Lead Salesforce Developer in Brazil to serve as the primary contact for customer coordination and to drive service improvements. The ideal candidate will have expertise in Salesforce configurations and a strong grasp of B2B operations, along with advanced English and communication skills. The position comes with comprehensive perks including health insurance, meal vouchers, and professional development opportunities.

Serviços

Health insurance

Dental Plan

Life insurance

Meal / Food Voucher

Childcare assistance

Gympass

Free TCS Learning Portal

Qualificações

• Expert in Salesforce Configurations, Security Controls, and Reporting.
• Experience in Administration, Configuration, and Salesforce platform.
• Ability to analyze KPIs and recommend corrective actions.

Responsabilidades

• Act as primary SPOC for customer coordination.
• Drive service reviews and ensure timely resolutions.
• Collaborate with stakeholders to align technology solutions.

Conhecimentos

B2B domain expertise

Advanced English

Strong communication

Ferramentas

Salesforce

Apex

Visual Force

Data Loader

Eclipse IDE

VS Code

Descrição da oferta de emprego

Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for Tech Lead Salesforce Developer, who wants to learn and transform his career.

In this role you will:

• Act as the primary SPOC for Customer, coordinating resources and managing priorities across teams.
• Drive service reviews, escalate issues, and ensure timely resolution for critical business processes.
• Suggest and implement process improvements to enhance operational efficiency and governance.
• Analyze KPIs and reporting metrics to identify trends and recommend corrective actions.
• Collaborate with stakeholders to align technology solutions with business objectives and compliance standards.

Key Responsibilities:

• Expertise in Salesforce Configurations using Workflows, Process builders, Flows, Roles, Enterprise Territory Management, Security Controls, Reports and Dashboards and Sharing rules.
• Experience in Administration, Configuration, Implementation and experience with Salesforce platform.
• Experience in Salesforce Customization, Security Access, Workflow Approvals, Data Validation, data utilities.
• Expertise in SFDC Development using Apex Language, Visual Force pages, Classes, Controllers, Triggers, Indexes, Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Work Flows
• Experience in Sales Cloud, Field Service and CPQ, Ant Migration tool, Standard and custom controllers, Data Loader, Force.Com, Eclipse IDE Plug-in, VS Code, Work Flow-Approval, Custom objects, Custom tabs, Email service, Html, Web-service (REST and SOAP)
• Experience in debugging the code for troubleshooting the issues

Mandatory skills:

• B2B domain expertise
• Advanced English
• Strong communication

What do we offer?

• Health insurance
• Dental Plan
• Life insurance
• Transportation vouchers
• Meal / Food Voucher
• Childcare assistance
• Gympass
• TCS Cares – free 0800 that provides psychological assistance (24 hrs / day), legal, social and financial assistance to associates
• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal – Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
• TCS Gems – Recognition for performance
• Xcelerate – Free Mentoring Career Platform

Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity / expression, age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.

At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!