Technical Account Intern

Criteo; São Paulo; Híbrido; BRL 20 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Mentorship programs

Health benefits

Resumo da oferta

Criteo is seeking a motivated Technical Account Management Intern to support client relationships, troubleshoot issues, and contribute to an exceptional customer experience. You’ll work closely with Technical Account Managers to gain hands-on exposure to technical problem-solving and the connection between technical decisions and business outcomes.

You’ll learn to identify opportunities, help design technical solutions, and collaborate with Product, Engineering, and Operations.

Qualificações

• Pursuing relevant degree and strong communication in English/Portuguese.
• Analytical mindset with attention to detail.
• Interest in APIs, data analysis, and troubleshooting is a plus.
• Ability to manage multiple tasks in a fast-paced environment.

Responsabilidades

• Assist in identifying, diagnosing, and resolving technical issues.
• Analyze data, campaigns, and client feedback to identify opportunities.
• Contribute to documentation and client-facing resources.
• Collaborate with Product, Engineering, and Operations teams.

Conhecimentos

English proficiency

Portuguese proficiency

Analytical skills

Problem-solving

Communication skills

Team collaboration

Formação académica

Pursuing degree in CS/IT/Business

Ferramentas

APIs basics

Data analysis basics

Descrição da oferta de emprego

What You\'ll Do:

We’re looking for a motivated and detail-oriented Technical Account Management (TAM) Intern to join our team. As a TAM Intern, you’ll work closely with our Technical Account Managers to support client relationships, troubleshoot technical issues, and contribute to an exceptional customer experience.

This role provides hands-on exposure to technical problem-solving, client-facing collaboration, and the connection between technical decisions and commercial outcomes. You’ll learn to understand identify opportunities and help design technical solutions that create value for our clients.

Your responsibilities include:

• Assist in identifying, diagnosing, and resolving technical issues, ensuring timely and effective solutions.
• Analyze data, campaign or product performance, and client feedback to identify trends, business opportunities, and areas for product or process improvement.
• Contribute to the creation and maintenance of documentation, including technical guides, best practices, and client-facing resources.
• Work cross-functionally with Product, Engineering, and Operations teams to address client needs and technical challenges.
• Help evaluate the potential business impact of different technical approaches and support recommendations that balance effectiveness, scalability, and client value.

Who You Are:

• Currently pursuing a degree in Computer Science, Information Technology, Business, or a related field.
• Proficient in English and Portuguese.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills, with keen attention to detail.
• Interested in understanding how technology, data, and client strategy come together to drive business results.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Basic understanding of APIs, data analysis, or technical troubleshooting is a plus.
• Collaborative mindset with a passion for learning and delivering outstanding client experiences.

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!

Who We Are:

We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.

At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.

What We Offer:

• Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
• Grow with us – Learning, mentorship & career development programs.
• Your wellbeing matters – Health benefits, wellness perks & mental health support.
• A team that cares – Diverse, inclusive, and globally connected.
• Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.

Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.