SysOps Analyst

Infosys Limited; São Paulo; Híbrido; BRL 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Transport vouchers

Meal vouchers

Childcare assistance

Life insurance

Funeral assistance

Medical and dental insurance

Resumo da oferta

Infosys Brazil is seeking a SysOps Analyst to join our team, responsible for the administration, maintenance and support of RADAR, Goldfire, and TAMAR applications. You will handle user access, security controls, and monitor system health in a global support environment.

The role requires 5+ years in application support and system administration, with experience in release management and ITIL knowledge preferred.

Qualificações

• 5+ years of application support and system administration experience.
• Strong knowledge of application servers, databases, and system integrations.
• Experience with user access management, incident resolution, monitoring, and release management.
• ITIL knowledge preferred.
• Experience with enterprise applications and global support environments.

Responsabilidades

• Administer, maintain, and support RADAR, Goldfire, and TAMAR applications.
• Manage user access, roles, permissions, and security controls.
• Monitor system health, troubleshoot incidents, and perform RCA.
• Support upgrades, patches, releases, and environment maintenance.
• Coordinate with infrastructure, database, network, and vendor teams.
• Maintain operational documentation and knowledge articles.

Conhecimentos

Application support

System administration

User access management

Incident resolution

Monitoring

Release management

ITIL

Enterprise applications

Global support

Ferramentas

RADAR

Goldfire

TAMAR

Descrição da oferta de emprego

Infosys Brazil is looking for professionals with the profile of SysOps Analyst to join our team

Main activities and responsibilities

• Administer, maintain, and support RADAR, Goldfire, and TAMAR applications.
• Manage user access, roles, permissions, and security controls.
• Monitor system health, troubleshoot incidents, and perform RCA.
• Support upgrades, patches, releases, and environment maintenance.
• Coordinate with infrastructure, database, network, and vendor teams.
• Maintain operational documentation and knowledge articles.

Required Qualifications

• 5+ years of application support and system administration experience.
• Strong knowledge of application servers, databases, and system integrations.
• Experience with user access management, incident resolution, monitoring, and release management.
• ITIL knowledge preferred.
• Experience with enterprise applications and global support environments.

Additional information

• Type of work: CLT, Flexible hours.
• Benefits package: Transport vouchers, meal vouchers, childcare assistance, life insurance, funeral assistance, medical and dental insurance.
• Career: Global work on national and international clients and/or projects, possibility of international career movement.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.