Style Inspector | Inspetor de Governança (Foco em Áreas Públicas)

Marriott Hotels Resorts; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A global hospitality leader is seeking a dedicated Housekeeping staff member in São Paulo, Brazil. The role includes ensuring cleanliness of designated areas, responding to guest requests, and assisting management with training and scheduling. Candidates should possess a high school diploma or G.E.D. and be able to lift items up to 55 pounds. This full-time position offers the opportunity to work in a dynamic team environment, enhancing guest experiences within the luxury accommodation sector.

Qualificações

• Able to lift and carry objects up to 55 pounds.
• Experience with housekeeping or similar tasks.
• Good teamwork and communication skills.

Responsabilidades

• Ensure cleanliness of assigned areas.
• Assist management in training and scheduling.
• Respond promptly to guest requests.
• Document and report maintenance issues.

Conhecimentos

Checklists usage

Maintenance reporting

Guest service

Team support

Clear communication

Formação académica

High school diploma or G.E.D.

Descrição da oferta de emprego

Job Description

POSITION SUMMARY

Use checklists to ensure that cleanliness and condition of each assigned area meets designated standards. Identify and report preventative or other maintenance issues in public areas or guest rooms. Request preventative maintenance or non-urgent repairs using appropriate method. Contact other departments directly for urgent repairs. Clean, maintain, and store cleaning equipment. Document and report outstanding issues. Complete required Housekeeping paperwork. Respond promptly to requests from guests, Front Desk, or At Your Service requests.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Visually verify and interpret written documents. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Job Info

• Job Identification 25192030
• Job Category Housekeeping & Laundry
• Posting Date 12/01/2025, 04:32 PM
• Job Schedule Full time