Sr. Specialist, Sales Trainer

Concentrix - CA; São Paulo; Presencial; BRL 80.000 - 100.000; Tempo integral

Resumo da oferta

A global service company in São Paulo is seeking a Sr. Specialist, Sales Trainer to design and deliver impactful training programs. This role focuses on enhancing sales processes and collaborating with stakeholders to create tailored content that meets business needs. The ideal candidate should be proficient in Brazilian Portuguese and English, with experience in training delivery and data analysis.

Qualificações

• Experience in designing and delivering training programs focused on sales processes.
• Ability to analyze performance data and develop strategic initiatives.
• Strong communication skills for stakeholder collaboration.

Responsabilidades

• Ensure new employees receive comprehensive onboarding and training.
• Provide regular skills-based coaching and training to support targets.
• Analyze performance data to develop strategic sales plays.

Conhecimentos

Brazilian Portuguese

English

Descrição da oferta de emprego

Overview

Job Title: Sr. Specialist, Sales Trainer

The Sr. Specialist, Sales Trainer is responsible for designing and delivering high-impact training programs that enhance client-specific knowledge and skills, focusing on advanced sales processes and systems. This position leads collaborations with internal and/or external stakeholders to create tailored content that addresses business needs, driving efficiency and productivity across the organization. He/she/they will work autonomously with moderate supervision to ensure the effectiveness of training initiatives.

Responsibilities

• Ensure new employees receive comprehensive, client-specific onboarding and training to enhance job-specific knowledge and skills
• Provide skills-based coaching and client-specific training on a regular basis to support achievement of operating plan targets, sales targets, and high customer satisfaction
• Partner with internal and external stakeholders to develop and deliver effective training and development programs designed to enhance advanced sales knowledge and skills across various sales motions
• Analyze performance data and customer experience trends to develop and implement strategic sales plays and best practices tailored to specific territories
• Oversee and validate the quality of training delivery to ensure it meets established standards and aligns with business goals
• Track the effectiveness of training interventions through a range of assessment tools and methodologies for continuous improvement
• Collaborate with stakeholders to optimize sales processes and systems, ensuring a superior customer experience is consistently achieved
• Maintain high-level communication with internal stakeholders to foster and develop strategic client relationships while staying informed about the evolving business environment for training material updates

Location

BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos

Language Requirements

Brazilian Portuguese (Required), English (Required)

Time Type

Full time

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