Sr Solution Consultant

ServiceNo; São Paulo; Híbrido; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A global software firm in São Paulo is seeking a Technical Consultant to support product sales and guide revenue. You will leverage your expertise in the ServiceNow platform and collaborate with sales, product management, and the executive team. The ideal candidate has over 5 years of pre-sales solution consulting experience and must be willing to travel. This position emphasizes both technical acumen and the ability to engage with customers effectively, aiming to align solutions with their needs.

Qualificações

• 5+ years of pre-sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform or technical expertise in cloud software solutions.
• Willingness to travel.

Responsabilidades

• Support product sales as a technical expert of a client-facing sales team.
• Lead discovery workshops to determine customer challenges.
• Answer product feature and technical questions from customers.

Conhecimentos

AI integration

Sales engineering

Collaboration with product teams

Territory management

Technical consultation

Ferramentas

ServiceNow platform

Descrição da oferta de emprego

Job Description As a member of our Solution Consulting team, you will have a major impact on our future success by supporting the Employee Experience, Customer Workflow, ITX Solution Sales.

You will help guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team.

This is a hands‑on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

Responsibilities

• Support product sales as a technical and domain expert of a client‑facing sales team.
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs.
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues.
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement.
• Provide feedback to product management about product enhancements that can address customer needs and guide additional value.
• Share and learn best practices and re‑usable assets with other Solution Consultants to enhance the quality and efficiency of the team.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving.
• 5+ years of pre‑sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
• Experience working collaboratively with product management, product marketing, partners, and professional services.
• Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence.
• Willingness to travel.

Learn more here .

Work Personas

We approach our distributed world of work with flexibility and trust.

Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.

To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates.

If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.

All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.