Specialist, Implementation

MasterCard; São Paulo; Presencial; BRL 120 000 - 180 000; Tempo integral

Resumo da oferta

Mastercard is seeking a Title and Summary Specialist, Implementation Overview to lead a team of implementation specialists in testing customer interfaces against Mastercard’s core processing systems for international financial institutions. You will ensure test quality and reliability while guiding customer interactions throughout testing cycles.

The role requires strong IT, network and project management knowledge, with the ability to adapt in a fast-paced environment and to train colleagues

Qualificações

• Experience in Information Technology with network and application knowledge.
• Strong knowledge of payment transaction processing is required.
• Ability to lead cross‑functional teams and manage stakeholders.

Responsabilidades

• Serve as the central point of contact for customers during testing executions.
• Ensure interfaces with Mastercard’s electronic payment systems comply with global product rules.
• Define, create, maintain and document standard and non‑standard customer testing processes.
• Provide internal and customer training on testing procedures.

Conhecimentos

IT knowledge

Network technology

Project management

Testing skills

Descrição da oferta de emprego

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary Specialist, Implementation Overview

• In a customer-facing environment, lead and motivate a team of implementation specialists providing testing support for technical interfaces on MasterCard’s core and auxiliary processing systems to international financial institutions and their transaction processors and service providers.
• Deliver standard through complex testing activities ensuring quality and reliability of the implementations.
• Are you motivated to be a part of driving a world beyond cash?
• Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
• Are you able to cope with a fast changing and ambiguous environment?

Role

• Act as central point of contact for customers and/ or MasterCard customer representatives throughout customer testing execution.
• Assures processing interfaces with MasterCard’s electronic payment processing systems are compliant with MasterCard‘s global product rules and specifications.
• Define, create, maintain and document standard and non-standard customer testing processes, focus on technical processing customer interfaces.
• Provide internal and customer training.

All About You

• Relevant experience in “Information Technology” system knowledge, with strong understanding of network technology, applications, and project management.
• Strong payment transaction processing and industry business principles knowledge.
• Strong understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles.
• Ability to interact well with the customer, Sr. and Executive management
• Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
• Strong testing and technical skills
• Ability to drive change in a technical work environment
• Ability to lead matrix organizations and cross functional teams
• Self-Starter with ability to work independently

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.