Solutions Engineer

TrendAI; São Paulo; Presencial; BRL 90 000 - 130 000; Tempo integral

Resumo da oferta

TrendAI, the global AI security leader, seeks an experienced Pre-Sales Security Engineer in São Paulo to engage customers, demonstrate solutions, and drive PoC activities. You will collaborate with sales, support, and product teams to ensure client success and ongoing relationships.

Ideal candidates have a CS degree, security software experience, and strong communication skills. Occasional travel and regional events participation are required as part of the role.

Qualificações

• degree or diploma in CS or related field.
• experience with Microsoft/Linux systems and security software.
• strong communication, client interfacing, and negotiation skills.

Responsabilidades

• Listen to customer problems, work with sales, and demonstrate a solution.
• Provide PoC service to pre-sales clients and maintain relationships.
• Ongoing technical touchpoints with existing customers.
• Travel regionally for customer-facing activities and events.
• Deliver partner presentations, events, and webinars.
• Channel feature requests to Product Management to enhance offerings.

Conhecimentos

Security pre-sales

Customer engagement

Solution demos

Cloud concepts

IaC concepts

Formação académica

Bachelor's degree in Computer Science or related field

Ferramentas

CloudFormation

Terraform

AWS

Azure

GCP

Descrição da oferta de emprego

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

Duties & Responsibilities

• Ability to listen to customer problems, work with the sales team, and demonstrate a solution
• Provide Proof of Concept service to pre-sales clients and maintain an ongoing customer relationship
• Ongoing technical touchpoints/health checks with existing customers
• Work in a fast-paced environment under minimal supervision
• Share best practices with other SE’s to enhance quality of service and efficiency
• Develop subject matter expertise in assigned products and solutions
• Willing to travel regionally for customer-facing activities, as well as marketing and user group events
• Channel feature requests to Product Management to enhance Trend Micro products
• Deliver partner presentations, events, and webinars

Qualifications/Requirements

• Computer Science degree or diploma or combination of education and pre-sales experience in Security Software and Systems
• Experience working with various Microsoft/Linux software and systems
• Solid multi-tasking, troubleshooting and problem resolution abilities
• Self-starter with the ability to quickly learn new concepts and technology using self-paced learning management platforms
• Strong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients including administrators and C-level executives

Relevant Work Experience

• Knowledge of Anti-malware, Intrusion Detection and Prevention, Data Loss Prevention, File Integrity Monitoring, Email and Web Security, Syslog, SIEM solutions
• Understanding of MITRE Attack Framework and/or security operations center (SOC) functions
• Sales Engineering experience preferred (2-5 years)
• Experience with Infrastructure as Code (IaC) tools such as Cloud Formation, Terraform etc.

One or more of below certifications or training is desired:

• AWS / Microsoft Azure / Google Cloud Certifications
• ECIH – Certified Incident Handler
• CISSP – Certified Information Systems Security Professional
• Linux/Solaris/UNIX System Administration

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.