Solution Consultant

MoEngage; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A customer engagement platform is seeking a Solutions Engineer in São Paulo, Brazil. The role requires at least 5 years of experience in a sales solutions engineering position within the B2B SaaS sector. Key responsibilities include collaborating with account executives to formulate strategies, running POCs, and addressing customer needs based on insights into industry trends. Strong technical understanding of integration methodologies and a proactive sales approach are essential for success in this position.

Qualificações

• 5 years of experience in a sales/solutions engineering role in B2B SaaS.
• Understanding of enterprise integration methodologies and API/SDK architecture.
• Experience in customer success and project management is a plus.

Responsabilidades

• Qualify customer goals and articulate MoEngage's value.
• Collaborate with account executives on sales strategies.
• Assist in demonstrations, POCs, and RFP responses.

Conhecimentos

Customer problem-solving

Sales strategy development

Enterprise integration methodologies

Technical understanding of SaaS

Organizational skills

APIs and SDKs knowledge

Proof of Concepts execution

Ferramentas

CRM software

Project Management tools

Descrição da oferta de emprego

About MoEngage :

MoEngage is an insights-led customer engagement platform trusted by 1350 global consumer brands including McAfee Flipkart Dominos Nestle Deutsche Telekom and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.

MoEngage Analyticsarms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalizeto orchestrate journeys and build 1 : 1 conversations across the website mobile email social and messaging channels. MoEngage Inform the transactional messaging infrastructure helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngages AI Suite helps marketers develop winning copies and creatives optimize campaigns and channels that boost engagement and help with faster execution.

For over a decade consumer brands in 60 countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries MoEngage is backed by Goldman Sachs Asset Management B Capital Steadview Capital Multiples Private Equity Eight Roads F-Prime Capital Matrix Partners Ventureast and Helion Ventures.

MoEngage was named a Contender in The Forrester Wave : Real-Time Interaction Management Q1 2024 report and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape : Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.

Roles & Responsibilities

• Understands and qualify customer goals and effectively articulate MoEngages ability to bring value to customers
• Understands the concept of needs based selling and articulates and communicates using that language
• Work in concert with the Account Executives to build and adapt sales strategies and drive towards successful sales into Global companies
• Assist in sales stages such as demonstrations Proof of Concept presentations (POC) RFP responses & business justification
• Ensure the success of customer POCs through effective management of success criteria planning and execution
• Distil and advocate customer interests needs and product feedback to Product Management Engineering Marketing and Sales
• Maintaining awareness of internal roadmap and new product features to evangelise with customers and their feedback to MoEngage product management and engineering teams
• Influence the improvement of Sales Engineering processes and practices
• Continuously learn and update skills and keep aware of industry trends in the MarTech space

Requirements

• 5 years of experience in a sales / solutions engineering role with experience in the B2B SAAS space for enterprise accounts
• Obsessed with solving customer problems.
• Passionate commitment to proactively closing sales deals by creating a powerful value proposition that appeals to senior non - technical leaders
• A firm understanding of enterprise integration methodologies best practices and API / SDK architecture and the unique opportunities mobile apps bring
• A firm understanding of the challenges faced by B2C & B2C marketers and should be able to formulate firm strategies to tackle the same
• Superior organisational skills working with multiple customers and can switch context quickly throughout the day with various competing demands
• Technical experience / understanding in any of the following areas : Mobile & web platform SaaS architecture and ESP architecture
• Good technical knowledge to help clients make appropriate customizations
• Experience running Proof of Concepts with a high conversion rate
• Background in Customer Success Account Management project management or technical pre-sales of digital techniques such as ad platforms and networks marketing automation etc. is a good to have

At MoEngage we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate we create the most value for our clients our employees and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.

Employment at MoEngage is based solely on professional competence skills and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender ethnicity abilities age identity orientation or expression marital status (including pregnancy) religion and beliefs or any other status protected by law.

It is our policy to comply with all applicable national state and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions authentic selves and talents to work collaborating to drive progress and solve meaningful challenges.

Why Join Us!

At MoEngage we are passionate about our team and technology - see below to know more about us.

Scale @MoEngage

We handle more than a billion messages every day. Rest assured you will be surrounded by really smart and passionate people as we scale much more to build a world-class team

Required Experience :

Contract

Key Skills

Marketing,Business Process,Customer Service,Communications,Cloud,Products demonstration,C#,Database,CRM,Project Management,Client Relationship,Interpersonal skills,Sales goal,Sales Process,Analytics

Employment Type : Full-Time

Experience : years

Vacancy : 1