Solution Architect (Salesforce + eCommerce)

EPAM Systems; Brasil; Presencial; BRL 196 463 - 294 695; Tempo integral

Vantagens oferecidas por esta oferta de emprego

International projects with top brands

Employee financial programs

Upskilling and certification courses

Global career opportunities

Volunteer and community involvement opportunities

Resumo da oferta

EPAM Systems is looking for a Solution Architect (Salesforce + eCommerce) to own the architecture across CRM and Digital channels. This role ensures scalable architecture and interfaces, providing exceptional customer experiences.

Key responsibilities include defining CX architecture, integrating systems, and collaborating with teams globally. Candidates should have experience with Salesforce and a strong background in eCommerce platforms.

Qualificações

• 1+ years of experience as a Solution Architect.
• Expertise in Salesforce and background in eCommerce platforms.
• Knowledge of omnichannel / CX ecosystems.

Responsabilidades

• Define end-to-end CX architecture across CRM and Digital channels.
• Map business capabilities to platforms.
• Design omnichannel customer journeys and supporting architecture.
• Define integrations across CRM, eCommerce, and analytics layers.

Conhecimentos

Salesforce (Sales / Service Cloud)

eCommerce platforms (SAP Commerce, Adobe, commercetools)

Enterprise integrations (APIs, middleware)

Omnichannel / CX ecosystems

Scalable architecture design

English proficiency (B2 or higher)

Descrição da oferta de emprego

We are looking for a Solution Architect (Salesforce + eCommerce) to own end-to-end architecture across CRM/CX and Digital channels (eCommerce & Portals), with Salesforce as a core platform. The role ensures scalable, integrated and product‑aligned architecture across the customer‑facing landscape.

Responsibilities

• Define end-to-end CX architecture across CRM (Salesforce) and Digital channels (eCommerce, portals)
• Map business capabilities such as sales planning, pricing and customer data to platforms
• Design omnichannel customer journeys and supporting architecture
• Define integrations across CRM, eCommerce, Order Management and Pricing & analytics layers
• Support fit‑gap assessment vs current systems
• Contribute to product taxonomy definition (global vs regional products)
• Collaborate with Enterprise Architect on integration patterns (API‑led, event‑driven) and target architecture blueprint
• Ensure scalability across regions and markets

Requirements

• 1+ years of experience as a Solution Architect
• Expertise in Salesforce (Sales / Service Cloud)
• Background in eCommerce platforms (SAP Commerce, Adobe, commercetools, etc.)
• Knowledge of omnichannel / CX ecosystems
• Proficiency in enterprise integrations (APIs, middleware)
• Capability to design scalable cross‑platform architectures
• English proficiency at B2 level or higher

Nice to have

• Familiarity with composable / headless architecture
• Exposure to global template rollouts
• Understanding of customer journeys & UX design principles
• Background in pricing, loyalty or customer data domains

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award‑winning culture recognized by Glassdoor, Newsweek and LinkedIn