ServiceNow Developer with Strategic Portfolio Management(SPM) & ITSM

Ampstek; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading IT service provider is hiring a remote ServiceNow Developer specializing in Strategic Portfolio Management and ITSM. The ideal candidate has over 3 years of experience with the ServiceNow platform, particularly in the SPM module, and a solid understanding of ITIL principles. Role involves designing and implementing solutions, configuring the ServiceNow platform, and collaborating within Agile teams. This contract position offers the opportunity to work on impactful projects with a focus on customer satisfaction.

Qualificações

• 3+ years of experience with the ServiceNow platform, especially in SPM.
• Strong familiarity with ITSM processes.
• Proficient in using JavaScript for ServiceNow customizations.

Responsabilidades

• Assist in refining business requirement details.
• Design and implement SPM solutions.
• Work within Agile methodology for product development.

Conhecimentos

ServiceNow platform knowledge

JavaScript

ITIL principles

Analytical skills

Problem-solving skills

Formação académica

Bachelor's degree in Information Technology or relevant field

Ferramentas

ServiceNow APIs

Descrição da oferta de emprego

Title: ServiceNow Developer with Strategic Portfolio Management(SPM) & ITSM Location : 100% Remote

Job Type: Contract

Job Specific Responsibilities

• Have the ability to assist requesters in refining business requirement details to ensure the customers will be receiving functionality requested.
• Gain knowledge of our overall ServiceNow implementation to understand and identify cross platform impacts of changes or enhancements being requested.
• Design, develop, and implement SPM solutions including workflows, catalog items, workspaces, and integrations to meet complex business requirements
• Configure and customize the ServiceNow platform using javascript and ServiceNow APIs to extend capabilities and enhance user experience
• Design and implement workflows to support business needs and increase automation
• Develop and configure integrations between ServiceNow and other enterprise systems using integration spokes or custom APIs
• Work within the Agile methodology to develop, build and test alongside other developers to ensure the best product is delivered to requestors in a timely manner
• Work with implementation partners, or internal project teams to Implement new modules as business needs evolve
• Assist with regular ServiceNow version upgrades to ensure we remain compliant and supported by the vendor

Key Skills, Requirements and Competencies

• Bachelor's degree in Information Technology or a relevant technical field
• At least 3+ years experience working with the ServiceNow platform, specifically in the SPM module, and with good familiarity with ITSM, and the general ServiceNow platform
• Strong understanding of ITIL principles and practices
• Proficiency in JavaScript and ServiceNow API web services
• Proven experience with integrating ServiceNow with other applications
• Excellent analytical and problem solving skills
• Effective communication and interpersonal skills

Thanks

Aatmesh

[e-mail]