Senior Technical Consultant

Salesforce; São Paulo; Presencial; BRL 180 000 - 300 000; Tempo integral

Resumo da oferta

Salesforce is seeking a Sr Technical Consultant in Brazil to partner with internal and external stakeholders and craft end-to-end architecture solutions for customer engagements. You will represent Salesforce as an expert, applying standard processes and guiding projects with cross-functional teams.

Ideal candidates bring consulting experience, strong communication skills, and a track record of delivering technical advisory services, workshops, and product extensions across cloud platforms and

Qualificações

• Expert with proven experience in Consulting or Professional Services Delivery.
• Excellent communication skills with the ability to convey complex concepts clearly, including English and Spanish at an intermediate level.
• Great teammate who collaborates effectively across cross-functional teams.
• Strong problem-solving mindset with the ability to translate business needs into technical solutions.
• Solid technical background across relevant cloud and integration platforms.

Responsabilidades

• Work with Salesforce customer account teams to ensure customers are successful with our platform.
• Act as a Trusted Advisor and SME for our clients.
• Guide implementation projects to follow Salesforce standard methodologies and align with our product roadmap.
• Deliver billable technical consulting and advisory services, including design reviews, workshops, enablement, and integrations.
• Assess customer business and technology requirements, translating them into technical solutions.
• Engage in planning, organization, and leadership within customer and partner project teams.
• Continuously develop expertise on Salesforce Industries Platform Cloud and related products.
• Contribute to thought-leadership and share knowledge within the Salesforce community.

Conhecimentos

Salesforce Platform Experience

Professional Services

Application Development

Agile

Descrição da oferta de emprego

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Sr Technical Consultant will partner with internal and external stakeholders to help craft and implement the best solutions to meet our customers needs in Brazil. Applying standard processes and representing Salesforce as an expert.

They will possess skills and abilities as a consultant with shown skills in these key areas with the proven track record of providing end-to-end system architecture solutions and customer engagement management.

Some of the things you’ll be doing include…

• Work with Salesforce customer account teams to ensure customers are successful with our platform. Customer Success is #1
• Act as a Trusted Advisor and SME for our clients
• Work closely with customers and partners to guide implementation projects to follow Salesforce standard methodologies and align with our product roadmap, so resulting solutions meet customer long-term business objectives
• Deliver billable technical consulting and advisory services, including technical workshops, design / code reviews, architecture workshops, training and enablement teams, development work, product extensions / integrations, solution & performance optimizations, and supporting ad-hoc technical queries from project teams
• Assess customer’s business & technology requirements, and translate into technical solutions
• Engagements may also include planning, organization, and leadership roles within customer and partner project teams
• Continuously developing your personal expertise on Salesforce Industries Platform Cloud, related products and technologies.
• Contributing to thought-leadership, and sharing knowledge within the Salesforce community

Who You Are…

Expert. Proven experience in Consulting or Professional Services Delivery role

Excellent Communication. You know what to say and more importantly, how to say it. Along with Spanish and English intermediate level skills.

Great Teammate. You’re the best at what you do and you know how to work with your colleagues to get their best.

Problem Solver. You love solving the most difficult of challenges and get to the best solution. You partner with customers to drive business change and implement end to end solutions as a technical advisor.

Technical Experience. You have technical skills across relevant technologies. Knowledge with cloud platforms and integration.

Preferred Skills

• Salesforce Platform Experience
• Professional Services or consulting experience in customer-facing environments
• Application Development experience.
• Agile project methodology experience.

Unleash Your Potential

• When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

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