Senior Technical Account Manager, Microsegmentation

Akamai Technologies Gmbh; São Paulo; Teletrabalho; BRL 150.000 - 200.000; Tempo integral

Resumo da oferta

A leading cloud and security solutions provider is looking for a Technical Account Manager in São Paulo, Brazil. In this role, you will serve as the primary technical contact to ensure customers' success with Zero Trust solutions. You will need a Bachelor's degree in Computer Science or Electrical Engineering, along with 5+ years of experience in a relevant field. The position offers flexible working arrangements and a chance to work in a dynamic environment.

Serviços

Flexible working arrangements

Comprehensive benefits plan

Qualificações

• 5+ years of experience in a related role.
• Ability to provide technical recommendations based on customer requirements.
• Expert advice on design and optimization leveraging Akamai's products.

Responsabilidades

• Act as the main technical contact for customers.
• Provide assistance to help customers achieve milestones.
• Support integration of Akamai solutions with third-party products.

Conhecimentos

Customer relationship management

Technical expertise in cybersecurity

Fluent English

Fluent Spanish

Formação académica

Bachelor's in Computer Science or Electrical Engineering

Descrição da oferta de emprego

Are you excited by the prospect of working with innovative cloud and security solutions?

Would you like the opportunity to work in a high-impact role responsible for customer growth?

Join our Akamai Zero Trust Team!

The Technical Account Manager (TAM) goal is to ensure that our customers' organization is fully leveraging.

Partner with the best

Ensure our customer's organization is fully leveraging using our state-of-art Zero Trust solutions!

Responsibilities

• Being customer's main technical contact and acting as a trusted advisor for Akamai's Zero Trust solutions.
• Designing a journey with customer and providing assistance to help them achieve planned milestones.
• Identifying and analyzing customer's requirements and providing technical recommendations through introduction of new features, products and services.
• Assessing the deployment on a regular basis to identify gaps and provide best-practice / optimization recommendations.
• Supporting integration requirements between Akamai Zero Trust solutions and other 3rd party solutions.
• Providing technical training to the customer's team on the use and maintenance of the implemented Akamai products.

Do what you love

Qualifications

• 5+ years of experience and a Bachelor's in Computer Science or electrical engineering.
• Build trusted relationships as the primary technical contact, ensuring customer success with Akamai Zero Trust solutions.
• Deliver expert advice on infrastructure design and optimization while developing strategies leveraging Akamai's Products.
• Empower customers through workshops and training, while representing their needs internally to enhance Akamai's products and services.
• Have advanced or fluent English and Spanish.
• Possess technical background and practical experience in cybersecurity.

Flexibility

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world.

When our colleagues said that flexible working was important to them, we listened.

We also know flexible working is important to many of the incredible people considering joining Akamai.

FlexBase gives 95% of employees the choice to work from their home, their office, or both (in the country advertised).

This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere.

We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Benefits

We provide benefits surrounding all aspects of your life :

• Your health
• Your finances
• Your family
• Your time at work

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online.

Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences, helping billions of people live, work, and play every day.

With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients?

Come join us and grow with a team of people who will energize and inspire you!